Question about OKI C5500n Printer
I have no problems printing any document with this printer except when i try to print pages of return address labels from Microsoft Word 2003. I get a message that says "load letter and press online switch," and underneath that, it gives the message, "490: MP tray is empty."
I can move right from trying to print these labels to any other print job without doing anything to the printer, and it works fine. Any ideas?
The MP tray referred to is the Multi Purpose tray and is located at the front of the printer. To access it, you need to find the 2 indentations at the side of the front feed assembly and pull them towards you. this then gives access to the MP tray. Don't forget to press the blue button after loading the paper. Your user guide/manual will give clear instructions and pictures. It may also be called manual feed tray. Once loaded with the correct paper press the online button and printing will start.
Posted on May 12, 2009
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Posted on Jan 02, 2017
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