An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has written 20 answers of more than 400 characters.
Re: HP printer using color for printing black text
I have solved this issue on other printers by going to the Control Panel, clicking on Printers and Faxes and right click on the printer icon and select Printing Preferences. Most will have the option in the basic or advanced view to select black ink only, this may also be an option in the Paper/Quality tab.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
you cannot make it print with no cart, but if you have an old one, drill holes in the top and fill with water, 930c uses weight to establish ink level, after much mucking around I have done this today, printing right now :)
Frankly, it sounds that you've taken the necessary steps to ensure color printing. Just for giggles, try reinstalling the software drivers. Here is the link to the driver for your machine. You'll need to select the operating system (Windows 2000, XP... etc) to get the driver you need.
Under your printer preferences there is a way to print gray scale. SO even if your image is in color, it will print black and white. Every printer interface is different, but when you go to print, there's usually a properties or setting button that will bring you to another page from the initial print menu. here is where you would choose gray scale.
If you try for black with only a color cartridge, it'll come out a dark green or blue color. Or on some cases, it will tell you it's out of black and you can't print. Most HP printers need at both cartridges in the printer for it to print.
There is a 'low toner' override in the menu system, but if this has NOT been set already, a 'flag' will be set on the chip on the cartridges that are low/empty.
The printer needs to 'see' cartridges that are usable, i.e. NOT empty, in order to function.
It is possible to replace just the chips on the colour cartridges, but then any colour printing quality could be compromised of course, as the colours will be low/empty. You would then be able to use the printer as if it were a mono laser, just changing the black cartridge when needed
Look in the application you are using and the printer setup, printer properties and current printer profile and you will most likely find that you have a setting for print text as pure black only. I quite often do this to save colour ink!
Have you made sure that the plastic strip covering the cartridge is removed? Also, are both of the cartridges installed? Mine won't print if both aren't installed. Next, you might want to check that (in printer settings) your printer isn't configured to print pure black/greyscale.
Otherwise, check the HP Site, they have walkthrough guides on how to print tests directly from your printer.
Hope this helps.
Go to your print driver, should be in the "printers and faxes" folder in XP. Right click on the driver and select properties from the drop down menu. Go to the Advanced Tab and select "printing defaults". Look for an option entitled "print all text in black", under the Advanced tab, in document options. See if that is disabled. Enable it if so and test.
The printer assumes that the color cartridge is good, and is trying to print with the dead color cartridge.
See if there is a setting for your printer under the control panel, printer, and go to printer properties.
See if you can select to print BLACK only.
I know they have this option for some Canon Printers, but not sure with the HP Printer Drivers. Worst case senerio, Highlight all of the text, and change the color to BLACK before printing. You can always just pick up a cheap refilled cartridge at Staples since it wont be used a lot, the quality isnt going to make much difference.