Question about OKI Electric Industry C3520 Laser Printer

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Toner sensor error

Please can you help me solve a toner sensor error on my oki c3520 thanks.

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  • info980 Oct 18, 2008

    Thank you. this is sort of right. I have fixed it now. I used a cotton bud to clean the sensors - they are on the right hand side og the drum / cartridge a little black square both on the cartridge and the right hand wall of the printer itself, & now it is ok. What a palava. Thank you for you help.

  • cosmati Nov 22, 2008

    My C3520 is just over a year old. I installed a new magenta toner cartridge last week (genuine expensive OKI toner) and have use the printer intermittently since then. Today I was printing an 23 page document but experienced a paper jam three quarters way through. I resolved this but am now getting a Toner Sensor Error on the magenta cartridge that I cannot resolve. I cannot see where the little windows mentioned above are on the cartridge or on the wall of the printer that I should attempt to clean. Any tips gratefully received.

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The toner cartridge has a small window from outside where the dark blue handle. You should turn a photodrum gear wheel while the window will not open. After that insert a drum unit and work.
If you have "start cartridge" that doesnt work....

Posted on Oct 18, 2008

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The plastic shutter in the ID is fully or partially covering the toner sensor window.

Move the cover upward to allow for the sensor to become fully exposed prior to reinstalling the drum.

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Check the little switch/door on the right hand side of the drums.
This has worked successfully for me.

Symptom:
After replacement of a C3530 Image Drum, the message, "Toner Sensor Error" is displayed.

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Cause:
The plastic shutter in the ID is fully or partially covering the toner sensor window.




Resolution:
Move the cover upward to allow for the sensor to become fully exposed prior to reinstalling the drum.

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