Question about Platinum Syba SD-U2PLA-3ITE Series Aluminum 3.5 Inch ONE BUTTON BACKUP USB 2.0 External Enclosure - ... (DSSBSDU2PLA3ITE) Drive Case

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Platinum hdd back up problem

I have just unpacked a new platinum hdd enclosure. I am no tech head and there are no instructions as to how to operate. How do I go about backing up data?

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Well...zou can find out about backing up data from help on your desktop..

Posted on Oct 18, 2008

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I am a complete novice, can you help me please? I have purchased a 3.5 SATA/IDE back up enclosure to transfer files from old to new desktop. I have removed frame holding old harddrive into tower but cannot...


You want to remove the hard disk from old computer, connect it to the enclosure, and connect it externally to the new computer, right?
Now you have a problem connecting hard disk to the enclosure.
Usually there are no SATA/IDE enclosures. They are either IDE or SATA.
If the data connector in the hard disk (HDD) is rectangular with around 40 pins inside, it is an IDE HDD. Else if it has L shaped horizontal connector, it is a SATA HDD.
I suggest you to take the hard disk to the store and ask for a matching enclosure. If you bought the wrong one, they might replace it with the correct one.
If you feel you want to do it yourself, let us know. However an IDE HDD cannot be connected to a SATA enclosure and vise versa.
I sincerely hope you will get to copy the required files to your new computer. However before copying, it is better to install a reliable virus guard.

Sep 14, 2011 | Computers & Internet

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How to upgrade new songs to my Platinum BMB-ONE HDD/DVD player


How to update songs (Hard Disk Model):
Method 1 - Single Volume Update Only
This method will require a Flash Drive.
Song Update data and Certification Key data will be written in the Flash Drive.
You can bring home the Flash Drive and be able to update the Platinum karaoke player by your own easily.
a. Bring a working Flash Drive to a Platinum Karaoke branch near to you and surrender it to our sales representative. Be sure to get a receipt. Your flash drive free space should be atleast 1 GB.
b. Our sales representative will then send your USB Flash Drive to our Head Office for processing
c. The process will take about 5-7 working days
d. Once you get your Flash Drive, ask for instruction on how to use the Updater
Method 2 - Multiple Volume Update
This method will require a USB Flash Drive and Hard Disk Drive in your Platinum Karaoke player.
Hard Drive will be re-formatted and be written with Fresh Updated data.
Certification Key will be written in the USB Flash Drive.
You bring home the Hard Disk Drive and Flash Drive, re-install the Hard Disk Drive in your Platinum Karaoke unit, and insert the Flash Drive to run Certification process.
a. Carefully disassemble Hard Disk Drive from the Platinum karaoke unit.
b. Bring the Hard Disk Drive and 1 USB Flash Drive (at least 1 GB of free space) to our sales representative nearest you (See List of Branches here)
c. Our sales representative will then send your Hard Disk Drive and Flash Drive to our Head Office for processing
d. The process will take about 5-7 working days
e. Once you get your Hard Disk Drive and Flash Drive, ask for instruction on how to finalize the Update process
How to Install the Update:
a. Make sure that the unit is switched off.
b. Attach the Flash Drive/Hard Disk/SD Card into the unit. For X2 model please note that MicroSD is not applicable for update.
c. Switch the unit ON.
d. Update will automatically run. Wait for the unit to automatically shut down.
e. Remove the Flash Drive/Hard Disk/SD Card. Switch the unit ON.
f. Update is Complete.
How to update songs (DVD Model):
a. Directly purchase DVD (comes with additional song list) from a Platinum Karaoke branch near you.
b. Play the DVD and enjoy your newly updated songs!

Nov 09, 2010 | CP Technologies USB HDD Platinum Series...

1 Answer

Having problems with my Dell laptops' hard drive so I ran diognostics and came back with the 2000 0146 error code and after a bit of research found out a good way to try and save my files is with a "USB...


Hi Lofimodernis

Regarding your inquiry unsing a USB 2.0 external or HDD enclosure is basically used to connect a laptop HDD to another computer to be used to extract or back up files on to new HDD or another device. regarding with the error 2000 0146 as far as i can remember as a technician when it comes to dell laptops it would really be a HDD replacement

Hope I have answer your inquiry about the USB 2.0 external enclosure

Thank you for choosing fixya support

Sep 15, 2010 | Dell Vostro 1710 Notebook

1 Answer

I have Print Master Platinum 15- 5 CDs only - no paperwork


The install is pretty straight forward. Just start with disc one or disc labeled install cd (or similar) The manual is just guidance and not needed unless you prefer to reference to it. If you do need it you can visit the support section of the Print Master website to download a new copy.


Thanks Live-Tech 1-888-361-8511
http://www.mylive-tech.com

Jan 29, 2010 | Broderbund PrintMaster Platinum 15 Full...

1 Answer

Hi, I have a Maxtor Personal Storage 3200 and it stop working. The light only dimly flicker. I think this started when i accidentally plug my Acer laptop adapter to the power supply of the drive. Is this...


Hello,

Considering the drives adapter operates at 12 volts and most Acer laptops run at 19.5 volts, I'd guess you fried the circuit board in the enclosure if not the drive itself.

The good news is you can replace the enclosure and test the drive in a new enclosure to verify which is the case. If a new enclosure works, you're done, if not then you will likely need the help of the pros to retrieve any files you need from the damaged drive.

Either head to your local PC shop and have the techs transfer the drive into a new enclosure for testing or click www.aitsavemyfiles.com and they can help you pick one out online if you're in a remote area. Either way if the enclosure works you're done, if it doesn't you've fried the drive itself and will need to see the above company for assistance finding your files.

Thanks for using FixYa,


Crankstart

Jan 20, 2010 | Maxtor Personal Storage 3200 (U01E200) 200...

1 Answer

My Onetouch4 Maxtor external experienced a hit and afterward it sounds a repeatitive beep when pluged into the electricity? wht should i do? tnx in advance


Hello,

If you're lucky the damage is only in the enclosure circuitry, take the drive to your local PC shop and ask the techs to test the HDD inside in a new enclosure. If it works you can simply buy the new enclosure and be on your way. If it fails the failure is in the HDD itself and you will require the help of a pro. If you need a pro, reply with your location(Country, State and City) and I can direct you to a nearby facility that will be able to assist you with data recovery.

Hope this helps FixYa,

Chris

Sep 29, 2009 | Maxtor OneTouch 4 Plus 500GB External USB...

1 Answer

My toshiba store alu 3.5'' was working fine till this afternoon. It turns on ok but my laptop has stopped recongising it - what do i do?


Hi, generally this is one of two problems. Bad power save settings which can be resolved by a full shutdown and restart, or the drive/enclosure is failed.

Try shutting the computer down, then unplug the HDD from the laptop and power for about 30 seconds, then restart the laptop and when it gets to the desktop plug the drive USB and power back in.

If this works, no worries, you're golden.

If not take the external drive to your local PC shop and have the techs move the HD to a new enclosure to test it. If it works in the new enclosure your enclosure failed, buy the new one and e on your way. If the new enclosure fails to recognize the drive, your HD is failed. If the Hd has failed and you require the files that are on in, reply back with your lacation: Country, State, City and I will refer you to a data recovery team near you, if there's nothing important on the drive buy a new one and rerun your backups then you're good again.

Hope this helps FixYa,

Chris

Aug 06, 2009 | Computers & Internet

1 Answer

CPU won't read it im running xp


Ok, here's some step by step instructions.

First is the light on the nexstar coming on when you plug it in, if so what colour? If not try using both USB connectors on the PC end to plug in, it's possible you're not getting enough power if the light is not on as many 2.5" hdd enclosures require 2 USB connections one for power and data and the other for additional power.

Next, if the light is on but no drive in my computer, right-click on my computer, then left-click manage, select disk management from the MCC window that pops up. If your Nexstar HDD shows up here, identify it on the bottom part of the window and report back what is said there.

If it is not there and the light is on, try a different USB port. If the light is not on or you tried the other ports and still no luck the enclosure itself may have failed.

Try moving the HDD into a new enclosure and try again. If this works, Great, if not then the HDD may be damaged and may need a pro to get your files back. If that is the case report back here with your progress and region and I will recommend an appropriate pro.


Hope this helps FixYa,

Chris

May 09, 2009 | Vantec NST-285S2-BK NexStar SX 2.5"...

1 Answer

Cannot detect external sata hard disk


I would start by swopping the Internal Sata Cables around and check if that solved it.

If not then there's probably a problem with either the E Sata HDD Controller board or Even the HDD or the Sata cable going from the Motherboard to your input E Sata Port.It's a matter of elimination.

So Remove the HDD from the Enclosure and plug it directly into the Motherboard and see if thats picked up.If it is then the HDD is fine.If not, get it replaced and it might still be under warranty.Check with the manufacturer.Continue reading if the HDD is fine.

Then use the Sata Cable from another HDD and connect it straight to to the E Sata Enclosure and see if the Operating System picks it up,Make sure the HDD you removed is plugged back into the enclosure.If that doesn't work then the problem lies with the Enclosure itself and you should get it replaced.

If it does the the problem lies with the cable itself and you should replce that.

Hope this helps you out.

May 08, 2009 | ASUS P5QC Motherboard - Intel P45, Socket...

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