Question about Philips HDD070 MP3 Player

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Problem With Turning On

I think this is a file problem because i think i am missing a file, but each time i turn it on it keeps saying "Problem connect to computer" i have downloaded the driver off the net and reinstalled it and i have formatted it, nothing. Please I need someone to send me the files on there HDD070 or tell me what else I should do?? HELP! Contact: settricks@hotmail.com

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  • Dave Ablett Jul 21, 2006

    Found Problem Don't Worry

  • Dave Ablett Oct 06, 2007

    The Problem was easy, I was using Windows ME at the time, then I tried my friends XP computer, reformatted it and it works perfectly. I now use Apple computers so I have sold my Philips and just got an Ipod Nano instead.

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Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Posted on Feb 19, 2008

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