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The sound card drivers might not be installed or there is a problem with it. if you buy a live chat session I'm sure someone can help you out with this problem or take it to a local professional.
or if you want to attempt at this yourself check if there is a problem with the device, press start, then run, type msinfo32 click ok, on the system info program, open components and then problem devices, do you see any problem devices there? sound card? if so, then check the packard bell support website for sound card drivers and try installing them.
try going to device manager and uninstall the sound card. Machine will ask you to reboot. When it reboots, Windows will find "new" hardware and try to re-install the old driver or go onto the internet to to Windows Update to find a sound driver which will work. Hope this helps!
you can try and uninstall the sound driver then restart the computer windows should detect it and reinstall the driver(you might want to download the driver and save it just in case windows can't find the driver).
If you cannot see the speaker icon in the taskbar, click on Start > Control Panel > Sounds and Audio Devices and tick place icon in the taskbar. That's if a driver has been installed for your sound device which is a creative sounblaster I think.