Question about Dell OptiPlex GX260 PC Desktop
The file “Windows/System/Drivers/mup.sys” is not actually causing the problem. It’s the next step after mup.sys that’s causing the computer to hang. That next step consists of the OS checking the registry files for plug and play devices.
Some causes are: new or defective hardware installed, corrupted registry, (caused by virus), defective or corrupted hard drive, just to name a few.
Try removing all devices attached to the computer like printer, web cam, flash drives, etc.
If your computer has a PCI or AGP graphics card AND your motherbrd has a VGA connector, remove the video card and use the one on the motherbrd.
If the above doesn’t work, try running “CHKDSK /P” from the Windows recovery console.
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Posted on Oct 18, 2008
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