Question about Dell OptiPlex GX260 PC Desktop

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Video Drivers My computer became very slow and the system tray showd 'VIRUS'. I ran AVG and deleted all infected files. Rebooted the PC. a few min after it came on, the PC shuts down. I tried to repair it using Win XP CD. Rebooted the PC. After Win XP logo, Got a blue screen...'Video Driver failed to initialise'. I have tried Safe mode, Last known configuration but all return to the same outcome. The last line in safemode is.. Windows/System/Drivers/mup.sys What can I do? Thank you zintgraf9@gmail.com

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The file “Windows/System/Drivers/mup.sys” is not actually causing the problem. It’s the next step after mup.sys that’s causing the computer to hang. That next step consists of the OS checking the registry files for plug and play devices.
Some causes are: new or defective hardware installed, corrupted registry, (caused by virus), defective or corrupted hard drive, just to name a few.
Try removing all devices attached to the computer like printer, web cam, flash drives, etc.
If your computer has a PCI or AGP graphics card AND your motherbrd has a VGA connector, remove the video card and use the one on the motherbrd.
If the above doesn’t work, try running “CHKDSK /P” from the Windows recovery console.



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Posted on Oct 18, 2008

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Good Luck!

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