Re: Error on my printer - Ink Cartridge not properly...
Well, for starters you did install the cartridges correctly. Try turning off the printer then reboot the system, then turn on the printer again. if that doesn't work you should consider buying a new ink cartridge chances are most printer models may not accept refilled ink cartridges.
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The ink cartridge is not properly fitted or installed or does not detect the ink catridge, remove again and fitted it correctly.
Also, clean with alcohol the gold chips of the ink cartridge and maybe there is sticky residue when you remove the sticker. Turnoff your printer and plug it on again to refresh the memory.
Make sure you removed the protective film on the cartridges.I've seen this alot on new installs.Next clean the print catridge contacts with a clean moist (very little) cloth ,then dry cloth.It may work, Good Luck.
E5-5 = The ink cartridges are not installed or a non-supported ink cartridge is installed, or the ink cartridges are not installed properly
Are they Canon ink cartridges?
Remove the cartridges, make sure that the tape is removed , and re-install them. Make sure they are seated correctly.
For future reference , these are the error codes for your printer.
E2-2 = No paper (ASF) E3-3 = Paper jam E4 = No ink E5-5 = The ink cartridges are not installed or a non-supported ink cartridge is installed, or the ink cartridges are not installed properly E8 = Waste ink absorber full, or platen waste ink absorber full E9 = The connected digital camera / video camera does not support Camera Direct Printing E14 = The Ink cartridges whose destination are wrong E15 = Ink cartridge is not installed E16 - Ink remaining is unknown E16 -E19 = Failed to scan head alignment sheet E22 = Carriage error E23 = Paper feed error E24 = Purge unit error E25 = ASF(cam) sensor error E26 = Internal temperature rise error E27 = Waste ink absorber full or platen waste ink absorber full E28 = Ink cartridge temperature rise error - E29 = EEPROM error E33 = Paper feed position error E35 15 = USB Host VBUD overcurrent error - USB E37 17 = Abnormal motor driver error E40 20 = Other hardware error E42 22 = Scanner error
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe