Question about HP LaserJet 3600n Printer

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HP 3600n Cartridge Memory Tag

We have a HP 3600n color laser printer. The black cartridge (Q6470A) ran out. A local business said that they could refill it. They did ad I reinstalled it. The screen on the printer says "Replace Black Cartridge" Error 10.10.00.
I know that it is something to do with the memory tag on the back of the cartridge. I have tried the usual procedures of removing the cartridge closing door, opening door, reinserting, restarting, etc. etc. already but that doesnt work.
Is there anyway to reset it - like perhaps the Service Code menu?

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  • dnlmartin Jan 09, 2009

    The toner cartridge still has lots of toner in it but printer won't allow it to print more pages. How can I over ride the memory tag?

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Check the latch on the right side of the black cartridge. They have a problem with them breaking. There is a new style available.

Posted on Oct 20, 2008

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Hello I have a problem with the work printer. It is a 3500 hp color laser jet and it is having a 10.10.00 supply memory error. I'm not sure what to do. Can you please help me?


10.10.00 SUPPLY MEMORY ERROR
Missing memory on supply
Black print cartridge

1. Open and close the front door.
2. Ensure the cartridges are fully seated.
3. Swap the cartridge for the color indicated with a cartridge in another slot to determine whether the error follows the cartridge or stays with the slot. If the error follows the cartridge, replace that cartridge, otherwise, continue with step 4.
4. Check the memory controller PCB contacts to the memory tag. Clean if dirty.
5. Reseat the memory controller PCB connector J201 and DC controller PCB connector J1025.
6. Defective memory controller PCB, replace the memory controller PCB.
7. Defective DC controller PCB, replace the DC controller PCB

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I have an HP Color Laserjet 3600n with error 10.10.03


Thank you for contacting FixYa with your printer issue.
www.hp.com Support Document (110993)

10.XX.YY SUPPLY MEMORY ERROR Description The printer cannot read or write to at least one print cartridge memory tag, or at least one memory tag is missing. Action
  1. Open and close the front door.
  2. Remove the print cartridges, and then reinstall them.
  3. Close the front door.
  4. Turn the printer off and then on.
  5. If the error persists, contact HP Support.
Helpful CLJ 3600 Error Message Tables:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00047478&prodTypeId=18972&prodSeriesId=501044
Hope this helps helps. Please keep us updated and remember to rate this answer.

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http://www.precisionroller.com/belts-for-hp-color-laserjet-3600/details_45933.html
for non duplex


and
http://www.precisionroller.com/belts-for-hp-color-laserjet-3600/details_45935.html
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HP 3600N Printer 10.10.01 error


The printer cannot read or write to at least one
print cartridge memory tag, or at least one
memory tag is missing.
1. Open the front door.
2. Remove the print cartridges,
reinstall them.
3. Close the front door.
4. Turn the printer off and then on.

Mar 30, 2008 | HP LaserJet 3600n Printer

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