Question about Computers & Internet
Error Message after Installing Security Updates 925902 and 928843 This afternoon (April 3rd, 2007) my Automatic Updates alerted me about a couple updates I needed to install, so I did. Upon rebooting the computer though I was confronted with the following error message
"RTHDCPL.EXE - Illegal System DLL Relocation"
"The system DLL user32.dll was relocated in memory. The Application will not run properly. The relocation occurred because the DLL C:\WINDOWS\SYSTEM32\HHCTRL.OCX occupied an address range reserved for Windows system DLLs. The vendor supplying the DLL should be contacted for a new DLL."
Cause of Error Message
Turns out this error occurs when the Realtek HD Audio Control Panel by Realtek Semiconductor Corporation is installed. This is my built-in sound card on my computer.
The HHCTRL.OCX file that is included in the Security update 928843 and the User32.dll files that is included in Security Update 925902 have conflicting base addresses. When Windows loaded the HHCTRL.OCX file before it loads the User32.DLL file, the problem occurs.
The error occurs when the following third party programs or applications are installed on a computer with Windows XP Service Pack 2 installed.
Realtek HD Audio Control Panel
Microsoft now has released a patch to correct the problems, you can go to the following link to download and install the patch for the patch :-)
Posted on Oct 18, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 09, 2013 | Computers & Internet
Jul 18, 2012 | HEWLETT-PACKARD Computers & Internet
I am going to start with the assumption you have already tried to reboot, then next choices from there go kinda like this...
Run windows XP restore from command prompt. (From
safe ,mode type C:\windows\system32\restore\rstrui.exe and press Enter. If
this doesn't work or you're receiving the hal.dll error message before you're
able to complete this process, move on to the next step.
Replace the boot.ini file (run msconfig) This will
work if the cause of the problem is actually Windows XP's boot.ini file and not
the hal.dll file, which is often times the case.
Note: If repairing the boot.ini does correct the
hal.dll issue but the problem reappears after a reboot and you've
recently installed Internet Explorer 8 in Windows XP, uninstall IE8. In this
specific situation, IE8 could be the root cause of your hal.dll problem.
Right click on c: drive, click
on properties, then tools, click on the error checking button, the put a
checkmark in each box, Click start and it may say it needs to run on next
reboot click OK the reboot. The physical
part of your hard drive that stores any part of the hal.dll file has been
damaged, you're likely to see errors like this.
Run a repair install of the operating system. This type of installation should replace any missing or corrupt files. Continue troubleshooting if this does not resolve the issue.
Nov 29, 2010 | Computers & Internet
Jul 08, 2010 | E-Machines etower 667ir PC Desktop
Mar 19, 2010 | Dell Dimension 3000 PC Desktop
Sep 01, 2009 | Computers & Internet
May 05, 2009 | Acer Computers & Internet
Apr 14, 2009 | Acer Aspire L100 PC Desktop
Nov 21, 2008 | Dell Dimension 2400 PC Desktop
216 people viewed this question
Usually answered in minutes!