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Usb problem How to Troubleshoot USB Device Error Code 10

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If you have plugged in a USB device (usually a mass storage device) into a computer and it doesnt work, here are some basic troubleshooting steps to resolve the problem. 
First, you want to rule out any problems with the device itself. A good way to do this is to plug the USB device into a different computer to see if it works there. If it does not work in a different computer, then the problem is with the device itself. USB devices, although very handy and portable can fail just like any other device.

However, if the USB device works in another computer system, then the problem lies with the configuration of the computer where the device did not work.

Follow the steps below to troubleshoot this scenario and make your USB device work again.  


1) If you are using a USB cable with your device, check the cable to make sure it matches the speed of the device. Use USB 2.0 cables with USB 2.0 devices and USB 1.1 cables with USB 1.1 devices. Swap cables and check the device, if this does not work, proceed to Step 2.

2) Next, open Device Manager and look under the heading for USB Serial Bus Controllers. If there is a device with a yellow exclamation mark next to it such as USB Mass Storage Device. Double-click on the entry and check the Device Status. If the status shows something like

"This device cannot start. (Code 10)"

proceed to Step 3.

3) The easiest way to solve a USB error code 10 in Windows XP is to follow the steps below to remove and reinstall all USB controllers.

A. Click on Start
B. Right Click on My Computer, click on Properties
C.Click on the Hardware tab
D. Click the Device Manager button. 
E. Expand Universal Serial Bus controllers section.
F. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time. 
G. Restart the computer, and allow the computer to reinstall the USB controllers. 
H. Plug in the removable USB storage device, and then test to make sure that the issue is resolved. 

For more information on Troubleshooting USB device problems, visit the Microsoft Support Article on this subject

Posted on Oct 18, 2008

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Ah yes the famous error for usb. Cant identify the device, Normally this just needs a driver update or try and unplug wait a few seconds and plug back in. If updating driver fails uninstall that usb shut down unit wait 10 sec restart and it should be ok.Unfortunately I have noticed that usb devices all seem to get this at least once . From Mp3 players to flashdrivers even had a keyboard it happened with, Sometime it depends on the usb port whether usb 1.x 2.x or 3.x but then it can be what OS you're using. Various reasons.
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The Code 10 error is one of several Device Manager error codes. The Code 10 error will almost always display in the following way:
"This device cannot start. (Code 10)"
Details on Device Manager error codes like Code 10 are available in the Device Status area in the device's properties: How To View a Device's Status in Device Manager.
Important: Device Manager error codes are exclusive to Device Manager. If you see the Code 10 error elsewhere in Windows, chances are it's a system error code which you should not troubleshoot as a Device Manager issue.
Cause of the Code 10 Error
A Code 10 error is generated when Device Manager can't start the hardware device, a situation usually caused by outdated or corrupted drivers.
A device may also receive a Code 10 error if a driver generates an error that Device Manager doesn't understand. In other words, a Code 10 error can sometimes be a very generic message indicating some kind of unspecified driver or hardware problem.
Error Code 10 Troubleshooting
1.Restart your computer if you haven't done so already.
There is always the chance that the error Code 10 you're seeing on a device was caused by some temporary problem in Device Manager or with the hardware. If so, a reboot might fix the Code 10 error.

2.Did you install a device or make a change in Device Manager just before the Code 10 error appeared? If so, it's very possible that the change you made caused the Code 10 error.
Undo the change if you can, restart your PC, and then check again for the Code 10 error.
Depending on the changes you made, some solutions might include:
•Remove or reconfigure the newly installed device.
•Roll back the driver to a version prior to your update.
•Use System Restore to undo recent Device Manager related changes.
3.Reinstall the drivers for the device. Uninstalling and then reinstalling the drivers for the device is a likely solution to a Code 10 error.
Important: If a USB device is generating the Code 10 error, uninstall every device under the Universal Serial Bus controllers hardware category in Device Manager as part of the driver reinstall. This includes any USB Mass Storage Device, USB Host Controller, and USB Root Hub.

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If your system is displaying code 10 or "the device cannot start" error messages, resolve the problem with a little troubleshooting.
These messages arise when your computer does not recognize universal serial bus (USB) devices.
Faulty USB devices or malfunctioning drivers are common causes of a unrecognized USB device. It is important to detect and repair the underlying issue to prevent serious harm to your personal computer.

Plug the USB device into another computer.
If the alternate computer displays the code 10 error, there is a problem with the USB device.
Return the device or purchase another one.
Plug the new device into your system. Make sure the code 10 error does not appear.
Click "Start" and right-click "Computer."
Select "Manage" and click "Continue" if the "User Account Control Prompt" appears. Open "Device Manager."
Select the faulty USB device.
Notice a yellow exclamation warning next to it.


Right-click the faulty USB device driver and select "Update Driver Software."
Allow the driver to update.

Right-click the faulty USB device driver and click "Uninstall."
Exit the Device Manager.
Restart the computer.
Allow Windows to reinstall the driver automatically.
Ensure that the USB device is working correctly.
If you computer came with a motherboard disk the drivers should be on it.

or
Rather doing a driver hunt which can take hours
http://ct.download.com/clicks?t=1169844150-ce770fd4fbc57664a08aea1a8f03b80d-bf&brand=DOWNLOAD&s=5
Windows XP/Vista/7/8

it might take some time being a freeware driver solution
Note: it will find all of your outdated drivers

This will automatically search for and find the correct driver you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point.

Click no to both of these then continue updating each driver free then restart once all of the drivers have been updated.

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Error code 10


How to fix the error

"This Device Cannot Start. (Code 10)"

When working with a USB device in Windows XP


If you have plugged in a USB device (usually a mass storage device) into a computer and it won't work, here are some basic troubleshooting steps to resolve the problem.


First, you want to rule out any problems with the device itself. A good way to do this is to plug the USB device into a different computer to see if it works there. If it does not work in a different computer, then the problem is with the device itself. USB devices, although very handy and portable, can fail just like any other device.


However, if the USB device works in another computer system, then the problem lies with the configuration of the computer where the device did not work.


Follow the steps below to troubleshoot this scenario and make your USB device work again.


1) If you are using a USB cable with your device, check the cable to make sure it matches the speed of the device. Use USB 2.0 cables with USB 2.0 devices and USB 1.1 cables with USB 1.1 devices. Swap cables and check the device, if this does not work, proceed to Step 2.


2) Next, open Device Manager and look under the heading for USB Serial Bus Controllers. If there is a device with a yellow exclamation mark next to it such as USB Mass Storage Device. Double-click on the entry and check the Device Status. If the status shows something like


"This device cannot start. (Code 10)"


proceed to Step 3.


3) The easiest way to solve a USB error code 10 in Windows XP is to follow the steps below to remove and reinstall all USB controllers.


A. Click on Start

B. Right Click on My Computer, click on Properties

C.Click on the Hardware tab

D. Click the Device Manager button.


A. Click on Start

B. Right Click on My Computer, click on Properties

C.Click on the Hardware tab

D. Click the Device Manager button.

E. Expand Universal Serial Bus controllers section.

F. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.

G. Restart the computer, and allow the computer to reinstall the USB controllers.

H. Plug in the removable USB storage device, and then test to make sure that the issue is resolved.


For more information on Troubleshooting USB device problems, visit the Microsoft Support Article on this subject.

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Greetings....

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