Question about Kenmore 24 in. 16462 / 16464 / 16469 Built-in Dishwasher
Check the continuity of the thermal fuse. It's clipped onto the electronic control inside the console.
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Posted on Mar 12, 2009
If the water doesn't drain from your dishwasher, check these:
Drain line/air gap A clog in the drain line or air gap (if there is one) is the usual reason that a dishwasher won't drain. Often the problem is at the point where the drain line attaches to the garbage disposer or household drain line. If you remove this line, you can clear any debris from the hose or hose connection. Be sure to reattach the hose before starting the dishwasher again.
Pump Your dishwasher pump ejects the water. The pump is usually mounted directly to the motor, then attached to the bottom of the dishwasher. You can reach the pump from inside the dishwasher, but first you need to remove the lower rack, the spray arm, and the spray arm support.
Look for an impeller--a round plastic fan blade-type of device that spins around. This is the wash impeller, which forces the water through the spray arm. Beneath the wash impeller is the drain impeller, which is similar in size and shape to the wash impeller. The drain impeller pushes the water toward the drain port. These components make up the pump. If any of the pump components are defective, you need to replace them.
Drain valve and/or solenoid Many dishwashers use a drain valve with an electric solenoid. When electricity flows to the solenoid, the valve opens and diverts the water to the drain. Sometimes the solenoid, or the diverting lever, sticks and prevents the dishwasher from draining or filling properly. Try to free up the solenoid to lubricate the lever. Otherwise, you may have to replace the solenoid or pump assembly. With these systems, the motor always rotates in one direction. When it's energized, the drain valve diverts the water.
Other dishwashers simply reverse the direction of the motor to drain the dishwasher. These units don't have a drain valve. Instead, there's a drain hose connected directly to the pump housing.
Belt One brand of dishwasher uses a belt to drive the pump. If this belt is broken or has fallen off, replace it.
Motor If the motor isn't turning or working, the unit won't drain. First check to be sure you have power to the dishwasher. If not, see the section "It doesn't work at all." If the motor hums but doesn't turn, it may need to be replaced.
Some dishwashers are susceptible to getting stuck if you don't run them regularly. If you haven't run the dishwasher for more than a week, you may need to manually spin the motor to free it up. If the motor is defective, you need to replace it. Dishwasher motors can't be serviced.
Timer Part of what the timer does is control the motor and drain valve. If the timer doesn't work properly, the water may not drain and you need to replace the timer. This problem is uncommon.
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Posted on Apr 08, 2009
If the noise is like a shaking of rattling , like coins being shaked , then it is an object trapped inside the tub.
If instead the noise is a loud grinding , that may get louder on high speed, then it is usually a bad drum bearing.
The drum bearing is replaced by accessing the bottom side of the washer, and is a not a simple repair.
Posted on May 05, 2009
Sorry to hear of your plight. My advice is to ask for a new machine under the lemon law since they cannot get it fixed. You can also try calling Whirlpool who is the manufacturer but they are likely to tell you to work with Sears. They were out under warranty and it has not remained fixed so the warranty should carry through since you called for service while still in warranty. I feel for the tech because it is frustrating to have a problem that you cannot find a cure for be the tech should also have escalated it to the tech support line for resolution. (I was a Sears tech for 21 years)
Posted on Sep 15, 2009
SOURCE: dishwasher will not drain water
Drain out is done via the pump out motor. Is the pump out motor working? Check by deternining with a AC voltmeter to see if supply voltage is across the terminals in pump out mode. If voltage is present and motor does not spin - the motor is open circuit and must be replaced. Remove the 2 clamps and the 2 electrical push on terminals with the MAINS voltage disconnected. Is the outlet pipe not blocked or obstructed ?
Posted on Jan 21, 2010
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