Well i reported this problem before but its different now.After a CD shattered and left a few pieces inside my CD ROM,it wouldn't open.But as i struggled i managed to get it open even to go so far as to take most of the broken CD bits out.But the problem is the CD tray wont remain closed.Even after i press the button and it goes back again,it keeps defying me.It wont close.So when i shut down i have to gently force it back to place or it will never close.Why does this happen? Shud i tek my CD ROM to the shop or is there another way?Did i some how caused it to happen?Your help would be appreciated....
Call Dell out and say to them a CD broke in my drive and it wasn't my fault...then do a puppy look, and say please could you change it (its only about £60) so yeh, I had this and it f***ed up my machine and it turned out the little spring that ejects it had snapped when a piece of CD flew into it!! PLEASE DO NOT ATTEMPT TO DO IT YOURSELF...SINCE I ALMOST HAD MY FINGER AMPUTATED WHEN THE DISK REMAINS FLEW OUT ONTO ME AFTER GETTING OUT AND A LASER REFLECTION HIT ME DIRECTLY IN MY LEFT EYE...I AM HALF BLIND ...BUT DO I CARE!!
OMFG...SUE DELL??? LOL
NOT REALLY...BEST PC COMPANY I NOW KNOW OF, VERY USEFUL!!
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Re: CD tray wont close but remain open.
There may be still some peices of cd's which block the cd tray to close. So try your best to clean those by unscrewing it from ur desktop. then try it. You can also try removing the screws of cd drive and clean it inside.
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its not locking there is a switch inside that tells it when the tray is closed. if it dont read this switch then it will open back up thing something is stopping the tray from closing. some times if it does close with out a disc in then it is the laser asmbley is not moving with the tray movement and tou will need to find out why.
Look on the front of the tray where the eject button is There should be a
small round hole, this is for ejecting a stuck disk. Just open out a
paper clip and insert in to the hole and press until the tray opens.
You need to open the cover of you DVD driver to check if there is some particle left inside the DVD. As there is a possibility that there is something left inside the DVD. If you have idea you can open it and remove everything left inside the DVD.
Locate a small hole on the front bezel of the drive - it is usually close to the pushbutton, but there are exceptions. You will need a piece of straight, strong wire of a diameter that would easily fit in that hole. I usually find a bigger paperclip and straighten it out using flat pliers - the length of 30-50mm (1-2 inches) of the wire must be really straight.
Turn off the power to the computer.
Now You need to insert this wire into the hole, keeping it perpendicular to the front. Soon you will feel some resistance, but with slightly more pressure you should feel something moving inside, as you insert it deeper. If you feel that the wire is scratching something instead of pushing the latch, withdraw it and try again. Finally the tray will begin to slide out a bit, and soon the wire will not want to go any deeper - now you can grab the protruding tray edge and gently pull it out all the way, and retrieve the disc. When you power up the computer the tray should close automatically, provided that the drive has power. Please don't forget to come back with a testimonial if helped.
found on mine: tray opening mechanism is belt driven, while others are
gear driven, belt tends to stretch with time and slips on motor pulley,
gears do not. Just cheap built. Remedy= Belt can be removed from front with open
tray, soaked in rubber rejuvenation liquid for few seconds, cleaned and
dried, re- installed on pulley. It works now, but for how long, I have no idea.
you will have to open this unit up, sounds as thought the units slider has passed the spring sensor.
with the unit open manually open the tray, there should be a spring lock release on the right with it upside down facing you. slide the tray all the way back in until you hear it click and lock.
You may want to do this several times to make sure no plastic pieces have broken off.
If you see or find a piece come out then achances are the spring lock mechanism has snapped, not uncommon on this drive.
The screws are easily located on the bottom.
Hmmm I suspect that it is possible that the drive has faulted.. they seem to do this randomly.. the ONLY way to really test this is to A:Remove and test on another PC etc. B:Replace the drive and see if that make a difference. Otherwise ya just end up chasing ya tail. G L.
this problem can happen if tray-in sensor not sense. their r a small liver which press tray in sensor automaticly when tray stay inside. liver and sensor location is near emergency exit hole (when u use a pin for emargency exit actually u press this liver then it release try-in sensor). check this liver and its path any pice of cd is their or not. (to check open ur drive cover. to open it at first use emeargency exit hole to open tray then open cover)
while wacking has solved many problems throughout history, i recommend a diffrent method of action here:
1 .check the tray's strap, make sure its elastic enough. if not - replcae.
2. check for broken pieces in mechanism.
3. there may be some object or a accumulation of dust and dirt, stucking the whole thing.