Question about ASUS (CRW-5232AS QUIETRACK) CD-RW Burner

2 Answers

CD tray wont close but remain open.

Well i reported this problem before but its different now.After a CD shattered and left a few pieces inside my CD ROM,it wouldn't open.But as i struggled i managed to get it open even to go so far as to take most of the broken CD bits out.But the problem is the CD tray wont remain closed.Even after i press the button and it goes back again,it keeps defying me.It wont close.So when i shut down i have to gently force it back to place or it will never close.Why does this happen? Shud i tek my CD ROM to the shop or is there another way?Did i some how caused it to happen?Your help would be appreciated....

Posted by on

  • mattstergt Feb 27, 2009

    it broke

  • mattstergt Feb 27, 2009

    My drive wont open and Sonic DLA says my drive wont let me cuz something is using it....but doesn't say what

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Call Dell out and say to them a CD broke in my drive and it wasn't my fault...then do a puppy look, and say please could you change it (its only about £60) so yeh, I had this and it f***ed up my machine and it turned out the little spring that ejects it had snapped when a piece of CD flew into it!! PLEASE DO NOT ATTEMPT TO DO IT YOURSELF...SINCE I ALMOST HAD MY FINGER AMPUTATED WHEN THE DISK REMAINS FLEW OUT ONTO ME AFTER GETTING OUT AND A LASER REFLECTION HIT ME DIRECTLY IN MY LEFT EYE...I AM HALF BLIND ...BUT DO I CARE!!


OMFG...SUE DELL??? LOL

NOT REALLY...BEST PC COMPANY I NOW KNOW OF, VERY USEFUL!!

Posted on Feb 27, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 97 Answers

There may be still some peices of cd's which block the cd tray to close. So try your best to clean those by unscrewing it from ur desktop. then try it. You can also try removing the screws of cd drive and clean it inside.

Posted on Oct 18, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Paper outray is showing closed however its open, in Canon mp287 printer


For Paper Output Tray error

Paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.

or

look for buttons or such things on the part that has blue rectangle below.. check inside if theres piece of paper or any object.

25390563-hmhs2ff2e302xprf2r51hxnz-5-0.jpg

Jan 30, 2015 | Canon Office Equipment & Supplies

1 Answer

My printer carriage has jammed.


To resolve the issue, you can try each solution in this document in the order presented.MPORTANT : Each time you try a solution, try to print a self-test report to determine if the hardware functions correctly. To print a self-test report, use the steps in the following table:Load plain white paper into the input tray.Press Setup on the product control panel.Press the right arrow ( ) to select Print Report , and then press OK .Press the right arrow ( ) to select Self-Test Report , and then press OK . The self-test report prints.Solution one: Turn the product off and on again Follow these steps to turn the product off and then on again to reset the printing mechanism Press the Power button to turn off the product. If the product does not turn off, continue to the next solution.Wait 60 seconds.Press the Power button to turn on the product NOTE:The product might go through a warm-up period. The product lights might flash and the carriage might move. Wait until the warm-up period finishes before you proceed. Try to print a self-test report. See the steps on how to print a self-test report at the beginning of this document.If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. If the issue persists , continue with the next solution. If the self-test report does not print , continue with the next solution.Solution two: Clear any paper jam Follow these steps to clear any paper jam.Step two: Clear the jam from the rear of the product Use one of the following methods to clear the paper jam from the rear of the product. If your product has a two-sided printing accessory (duplexer), skip to Method two.Method one: Clear the jam from the rear access door Press the Power button ( ) to turn off the product, if it is not already off.Disconnect the USB cable from the rear of the product.Disconnect the power cord from the rear of the product.Remove the rear access door: Press the tab on the left side of the door inward, and then pull the door out.Figure 1: Remove the rear access door ently remove any jammed paper from the rollers.CAUTION:If the paper tears while you remove it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more paper jams are likely to occur.Figure 2: Remove torn pieces of paper from the rollers Reattach the rear access door. Gently push the door forward until it snaps into place.Method two: Clear the jam from the two-sided printing accessory (duplexer) Press the Power button ( ) to turn off the product Disconnect the USB cable from the rear of the product.Disconnect the power cord from the rear of the product.Remove the two-sided printing accessory (duplexer) from the rear of the product: Press the buttons on each side of the duplexer, and then pull it toward you. Figure 3: Remove the two-sided printing accessory Gently pull the jammed paper out of the rollers.CAUTION:If the paper tears while you remove it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more paper jams are likely to occur.Figure 4: Remove torn pieces of paper from the rollersIf you do not see jammed paper in the rear access area, push the latch on the top of the duplexer, and then lower its cover.Figure 5: Open the duplexer - Latch on top of the duplexer Duplexer cover Remove any jammed paper from inside the duplexer.Close the duplexer cover, and then reinsert the duplexer into the rear access area of the product. Figure 6: Reinsert the duplexer Push the duplexer inward until it clicks into place.Step three: Clear the jam from the front of the product If you cannot remove the paper jam from the rear of the product, follow these steps to remove the paper jam from the front.Open the cartridge access door.Figure 7: Open the cartridge access door NOTE:The carriage should be on the right side of the product, out of view. If it is on the left side, close the cartridge access door, and then turn on the product. Unplug the power cord from the wall outlet, and then open the cartridge access door again.Look for any pieces of paper or other debris inside the cartridge access area.Gently pull the paper out of the rollers.CAUTION:Remove paper from the front of the product as carefully as possible. If any torn pieces of paper remain inside the product, more paper jams are likely to occur, and this could damage the print mechanism.Close the cartridge access door.Figure 8: Close the cartridge access door Reconnect the USB cable to the rear of the product.Reconnect the power cord to the rear of the product.plug the power cord back into the electrical outlet. Press the Power button ( ) to turn on the product. Reload paper in the input tray.try to print a self-test report. See the steps on how to print a self-test report at the beginning of this document.If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting.If the issue persists , continue with the next solution.If the self-test report does not print , continue with the next solution.Solution three: Make sure the carriage moves freely Use the following steps to make sure the carriage moves freely.Press the Power button ( ) to turn on the product, if it is not already on.Open the artridge access door.Figure 9: Open the cartridge access door Without turning off the product, disconnect the power cord from the rear of the product.WARNING:You must disconnect the power cord to move parts by hand without the risk of an electrical shock.unplug the power cord from the wall outlet.Look inside the product to see where the carriage is stuck, and then check for any torn paper or other objects that might restrict the movement of the carriage.NOTE:You might need a flashlight to illuminate areas inside the product Figure 10: Use a flashlight to see inside the product Remove any loose paper or obstructions you find.Figure 11: Example of obstruction in carriage access area Reach inside the product through the cartridge access door, and then manually move the carriage. You might have to reach through the paper output tray to access the carriage.If the carriage is stuck on the right side of the product , move the carriage to the left side of the product.If the carriage is stuck on the left side of the product , move the carriage to the right side of the product.Make sure the carriage moves freely across the width of the product by gently pushing the carriage to the left, and then to the right.Close the cartridge access door.Figure 12: Close the cartridge access door. Reconnect the power cord to the rear of the product.Plug the power cord into the wall outlet. Press the Power button ( ) to turn on the product. Try to print a self-test report. See the steps on how to print a self-test report at the beginning of this document.If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. If the issue persists , continue with the next solution. If the self-test report does not print , continue with the next solution. four: Remove and reinstall the cartridges Improper placement or installation of the cartridges can cause the product to indicate a carriage jam error.

Oct 12, 2011 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Cd dvd drive won't open. cd was shattered inside.


Look for a small pinhole just under the tray door. This is the manual release for the dvd tray.

Just insert a long needle like object into the hole about 2 or 3 inches and push.

This should pop out the tray.
You should then be able to remove the shattered pieces of disk. If the drive tray does not function normally after removing the disk pieces you may have to remove the drive entiirely from the case in order to shake out the smaller bits. If the problem persists after that, you may have to remove the metal case from the drive itself and clean it out or it may just be time for a new drive.

Good luck and please comment back if this was helpful and with how you make out.

Jan 30, 2011 | Gateway GT5428 PC Desktop

1 Answer

I do not know how to remove the drum to fix a paperjam


Brother strongly recommends that customers do not use generic drum unitsand/or toner cartridges, or refill their Brother toner cartridge. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the Verify the message displayed on the LCD.

Warning: If you just used the machine some parts inside the machine are extremely hot.

1. Pull the paper tray completely out of the machine.

2. Pull the jammed paper out of the paper tray opening. If you are unable to remove the jammed paper continue to STEP 3. If you are able toremove the jammed paper continue to STEP 9.

3. Open the front cover. If you cannot open the front cover, do not useextra force. See below for further assistance.

4. Pull out the drum unit and toner cartridge assembly. The jammed papermay be pulled out with the toner cartridge and drum unit assembly, or removing the drum and toner assembly may release the paper so you canpull it out of the paper tray opening.

a. If you are able to remove the drum assembly and jammed paper continueto STEP 5.

b. If you cannot remove the drum unit and toner cartridge assembly easily, do not use extra force. See below for further assistance.

5. Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner. Hold down the blue lock lever on the left side of the drum assembly and lift the toner out of the drum unit. Examine the drum carefully for small pieces of paper that may be jammed inside.

6. Reinsert the toner cartridge in the drum unit until it clicks into place. If you put it in properly, the lock lever will lift automatically.

7. Place the drum unit and toner cartridge back into the machine. Use equal pressure on both sides of the drum unit when pushing it back into place. Make sure it clicks into place.

8. Close the front cover. Make sure it clicks into place.

9. Remove any remaining paper in the paper tray and then reload it. The tray can hold up to 250 sheets of 20lb paper. Do not over fill the tray.There is a maximum paper mark located on the top of the right and left paper guide. It looks like a V cut out in the plastic. Fan the stack of paper well to avoid paper jams or misfeeds.

NOTE: If you are using special paper and the machine has problems feeding it from the paper tray, try the paper again using the manual feed slot

10. Put the paper tray firmly back into the machine and unfold the output paper tray support flap before using the machine.

11. Turn the Brother machine around with the back of the machine facing you.

12. Open the back cover.

13. The black plastic inner chute should spring open automatically when the back cover is opened. Note: The inner chute has a diagram on it of a piece of paper being removed from the unit.

14. If there is paper inside the machine carefully remove it.

15. Close the back cover. NOTE: The inner chute will close automaticallywhen the back door is closed.

16. To test, print the Help List:

a. Press the REPORTS key located on the right side of the control panel.

b. Press the up or down arrow key until Help list appears on the display(#2).

c. Press Menu/Set. The report should begin printing.


Thanks an good luck

Nov 27, 2010 | Brother MFC-7220 All-In-One Laser Printer

1 Answer

A cd broke in my cd rom


I've seen and come across cd-roms where cd's have broken (or in most cases exploded/shattered). In one case the drive flew open and bits of cd flew across a classroom, in most cases the drive remains shut (even the tray can get jammed).

This problem is usually caused by a flaw on the cd itself, a scratch or mark on the cd causes it to 'wobble' and due to the speeds cd-roms spin cd's they come off the 'spindle' inside (all that holds it on is a magnet).

I have taken cd-roms apart and removed all the cd parts and the drive has worked perfectly afterwards. Other times the drive has needed to be replaced, so i would say its purely luck if your drive isn't damaged in some way.

Although the problem could have been your drive. Without being able to get the drive ejecting and spinning cd's again you'll never know... just make sure you don't use an important cd to test it with!

Dec 27, 2008 | E-Machines emachines (emachinees) CD-ROM...

1 Answer

CD ROM is jammed-wont open


This has happened to me. Sometimes when I'm in a hurry I'll place a CD or DVD in the tray and start to close it without making sure that the disk is seated flat in the tray. If it's ****-eyed the CD wil shatter when the tray is closed. The only way to remove the pieces inside the CD drive is to take apart the CD drive. Might be easier just to replace the unit. They run from about $25.00 to $75.00. One other note: You can try to open the tray manually by inserting the end of a paper clip into a small hole on the front bezel of the drive.

Oct 17, 2008 | E-Machines emachines (emachinees) CD-ROM...

1 Answer

So I was trying to burn a CD and was not able. Once I was able to open the drive the CD was shattered in the drive tray. Any ideas on how this could have happened?


I've had this problem once, I had to crack open the CD Drive to be able to clean it up and reassemble it and worked but with a clattering sound. One reason that this happens is when a CD is not snuggly placed on the tray. There are exact slots on the drive where it should be and when it slightly moves out of it while it is spinning, this causes the CD/DVD to spin out of control and hit the other components inside the drive causing it to shatter.

Sep 18, 2008 | Computers & Internet

1 Answer

Dell 924 printer


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Lets try few troubleshooting for paper Jam issue.

locate and slowly pull out the stuck paper, perform the following steps:
1. Turn off the printer.
2. Open the printer cover.
3. Locate the stuck paper.
4. Remove the paper.
5. Close the printer cover.
6. Power the printer back on.

Locate and Remove Any Obstructions Inside the Printer and Input Tray
1. Open the front cover and make sure the kickstand (if there is one) is engaged.
2. Locate and remove any obstructions within the printer, such as paper pieces, staples, tape, or other objects.
3. Close the cover.
4. Remove all paper from the input tray.
5. Inspect the input tray for any obstructions.
6. Remove any visible obstructions.
7. Reinsert the paper.

Adjust the Printer Paper Guides

Extend the front paper support on the printer.

Try a Different Piece of Paper in the Printer
1. Take the top 10 sheets off of the **** of paper.
2. Verify that the remaining sheets of the **** are not wrinkled or dirty.
3. Replace the remaining part of the **** back in the printer.

Reseat the Dell Printer Power Adapter.
If your printer has a momentary loss of communication with your computer, it may be necessary to reset the printer to re-establish communication. You can reset a printer by unplugging the printer power cord from the electrical outlet and from the back of the printer for 10 seconds then reattaching the cord at both ends.

Try a Different Type of Print Media
Many image quality and paper feed issues are caused by the type of print media being used.
Try a different type of print media that is specifically made for this printer.
When there is no different print media available, take out the top half of the stack and flip it over.

Try holding the printer upside down and shake it moderately
Make sure you remove all the cables from printer before performing it

Check with manufacturer if printer is still covered under warranty...
If yes then get it replaced.....or else get a new printer

Aug 04, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

My disc shattered inside the drive and im having trouble getting all the pieces out so was wondering how do i take the disc tray out for a better look?


most optical drives have a small hole on the front usually below the tray. Find a long paper clip, extend it out, gently insert into the hole and push, you should feel resistance. Just keep pushing, this should eject the tray a small distance enough for you to grab and gently pull out to the end of the track. I would remove the drive from the PC, and with the tray open, gently shake the remaining peices out, try to put them together, then gently blast the inside out with compressed air.

Daniel (rydf)

May 01, 2008 | Computers & Internet

1 Answer

CD tray got knocked off track


You can try to fix mechanics by takin apart cd, remove tray and try open/close operation WITHOUT tray. Leave it as OPEN, then try to place tray back in fully open position, but be careful, you have to pres OPEN and then unplug it from outlet to avoid electric shock risk. BE CAREFUL!!!

Sep 25, 2007 | Technics SL-MC6 CD Player

Not finding what you are looking for?
ASUS (CRW-5232AS QUIETRACK) CD-RW Burner Logo

340 people viewed this question

Ask a Question

Usually answered in minutes!

Top ASUS Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18358 Answers

David
David

Level 3 Expert

778 Answers

Are you an ASUS Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...