Question about Compaq Presario 700 470024-192 Notebook

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Sound and Microphone

Hi,

I have a compaq presario c797 VU laptop.
I am using windows XP.

But the sound and micro phone are not working.

Pl help

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  • 214 Answers

Hi check the device manager for whether the sound device is properly installed. if not, use the motherboard cd to install the driver. check the sound amplifier and its connections. for microphone setup, use the sound and music devices in the control panel and select the recording device name correctly.
thank you

Posted on Oct 18, 2008

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Compaq c700 micro phone not working in win xp , please help me


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Hello Rishab

I understand that you lost the bill of your Notebook and you want to send the Notebook for repair (Microphone issue) which is under warranty.

Rishab, according to me you do not require the bill, just the Serial and Product Numbers are enough to find out that your Notebook is under warranty or not and also for sending it for repair.

For more information contact to HP chat support, they will assist you better regarding the issue. You can log on to the HP chat support by clicking the below link..


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1. Click START
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8. Select “Don`t search. I will choose” and Click “Next”
9. From the list sroll down and select “Sound, video and game controller” and Click next
10. Click “Have Disk..”
11. Click “Browse” and choose this folder
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13. Click “OK”
14. Click “Next”
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If this fixes your priblem PLEASE rate this as fixed. If not please don't rate yet. Let me know what happened. If you need more help just add a comment and I'll be happy to assist you further. Thanks.

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