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New black ink cartridge not printing - HP Printers & Copiers

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Hi dav, try updating your printer drivers:

Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop(watch for the light yellow bar at the top of window viewing pane, click on this and choose – download file - . Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done.


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Posted on Oct 18, 2008

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http://en.kioskea.net/forum/affich-40171-printer-not-printing-black

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Hi:
I have used the printer series that you have for years, and once in awhile, I get a new cartridge that won't immediately print. Often, there is just a bit of dried ink residue on the print head, and that won't allow the cartridge to work correctly.

Some simple things to try are :

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If you can't get ink to flow, then the cartridge might be bad. Most of them have an expiration date on the packaging.

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