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Can't record the message on AT&T model EL42308

I have a brand new phone, a gift, missing the manual. I have not been able to get my message recorded even though I follow the audio prompts.

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  • vickie bates Dec 30, 2008

    I received the telphone as a gift, and I am not able to get the answering machine to let me know when I have a message. The model # is EL42308 and SN # FR900937574. I have followed all of the instructions and I am still not able to get the answering machine to work.

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I haven't worked with that particular cordless telephone, but here is the link to the User's Guide:

http://telephones.att.com/docMgt/public/art/397560/EL42308_manual_I10.pdf

Posted on Oct 30, 2008

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KXTG9341 Top light flashing and 'New Voicemail' message on handset display, but no new message recorded on the answering machine.


You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone.

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Make sure it's in the "Answer" mode, not the "Announce" mode. The Announce mode merely plays an outgoing message but does not record an incoming message. The Answer mode does record incoming messages.
Since you declined to specify the model of your Uniden phone I can't tell you exactly how to switch modes. Select the model of your phone from the list beginning here to download a copy of the manual.

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How do i set the answering system on a uniden 1580-3 phone, mine is just background noise on the answering machine when someone calls in to leave a message


Here is the manual for your phone. You can download the manual and the instructions for setting up your answering machine are on page 43:

http://www.uniden.com/pdf/DECT1580-3om.pdf

Setting Up the Answering System
You can set up your answering system's features from the handset. Only one handset at a time can access the answering system menus.

Note: If you have multiple bases, select the base with answering system you want to access (see page 15).

Recording a Personal Greeting
Your answering system comes with a pre-recorded outgoing message or greeting that plays when you receive a call: "Hello, no one is available to take your call. Please leave a message after the tone." You can record your own personal outgoing greeting. Your recorded greeting must be between two seconds and thirty seconds long.

Press /mute. The system announces the number of new and old messages, then starts to play the messages unless it has no messages.

Press 5 to stop the announcements or message playback. You will hear intermittent beeps indicating that the system is in the command waiting mode.

Press 8 to start the recording. The system announces, "Record greeting." Begin recording after the announcement.

When you finish recording, press 8 again or press 5. You will hear a confirmation tone, and your recorded greeting plays back for you.

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Once you have recorded a personal greeting, the phone automatically switches to your personal greeting. You can
also switch back and forth between the pre-recorded greeting and your own greeting at any time.

Press /mute. The system announces the number of new and old messages, then starts to play the messages unless it has no messages.

Press 5 to stop the announcements or message playback. You will hear intermittent beeps indicating that the system is in the command waiting mode.

Press 6. The system plays the current greeting.

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Which model phone do you have? For the CL82509 and related DECT 6.0, you need to set the outgoing message from the handset when the answering machine is on. (It can be turned on from the handset).

For the outgoing message: with the handset in Idle mode, press Menu/Select. Use the up (Dir) and down (CID) arrows to highlight Ans Sys Setup. Then press Menu/Select. Use the same arrow keys to select Announcement and press Menu/Select again. Press 7 to record a new announcement. At the tone, speak your message clearly then press 5 when you have ended the message. The message will play back.

This model's manual is available here: http://att.vtp-media.com/ecp/documents/product_Product/132/UserManual/5995/cl82509_manual_USA_i6.pdf . See page 15 to set the answering system outgoing message. (This is different than Voicemail. To set up Voicemail, you will need to see your telephone provider's documentation.)

Most AT&T phone manuals are available here: http://telephones.att.com/att/index.cfm/product-support/manuals/ .

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You haven't given a brand or model, so I can't help with any specific instructions or links to information. But here are some generic tips.

Does your answering machine actually allow you to record your own message? Most do, but there were some sold that had only preset messages available.

Look at the buttons on the machine and see if there's one marked "message" or "record" or "check message". On many machines this button has two functions. Press and release it and it plays the current outgoing message. But press and hold it, and the machine beeps and lets you record a new message. Continue to hold the button while you record your new message and then release it. Most machines then will play back your message so you decide whether you like it. If not, repeat the process.

Finally, visit the manufacturer's website. They generally have manuals for downloading, or how-to information on the site which should get you going.


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Hold the handset about 8 inches away and speak clearly into the microphone.
4 Press [OK] to stop recording.
5 Press [OFF]

Here's the Panasonic KXTG1855 manual download link:
http://phone.manualsonline.com/manuals/mfg/panasonic/kxtg1855.html

If this solution is helpful please click a thumbs-up rating below.

Have a great day,
martyshaw152

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Any Radio Shack can sell you a suction-cup mic that will plug into any recording device including the sound in jack on your computer. These are cheap, and best of all make very good recordings as long as there is not a lot of background nose in the room you are recording from.

Buy one, attach it to a regular phone handset and call your house. Just before the announce message begins to play, start recording. When it finishes, stop recording.

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