Question about Philips GoGear SA3125/37 MP3 Player

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My mp3 does nothing.tried everything now what called co. also

I have a philips gogear sa3025'37.it was working great and now i can't turn it on or reset it. iv'e tried different usb ports and nothing. it's to late tonight to call the co. angain so i'm asking you experts. thanks.

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Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Posted on Mar 07, 2009

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The screen is frozen on the PHILIPS icon and when i reset it it did nothing, but when i put it on the charger then reset it, it starts charging, but when i take it off the charger it goes back to the...


Hi,

Please follow the below steps and check if that resolves the issue:

  1. Press down on and hold the "Power" button on your Philips GoGear MP3 player.
  2. Press down on and hold the "Volume Up" button on your Philips GoGear MP3 player. Continue to hold both of these buttons down for three consecutive seconds. The MP3 player will turn itself off.
  3. Press and hold "Power" until your Philips GoGear MP3 player turns itself back on. Your GoGear will no longer be frozen and you can use it as normal.
If you require further assistance then please revert back.

Regards

Anand Gupta

May 04, 2011 | Philips GoGear ViBE Digital Media Player

1 Answer

My philips mp3 turns on to the philips screen, but then turns right back off. nothing seems to work such as: restart button, usb, etc.


Hi Are you sure the gogear is fully charged, your problem is symptomatic of a failing or uncharged internal battery.

Sep 30, 2010 | Philips GoGear HDD6330 MP3 Player

1 Answer

Philips gogear mp3 isnt working anymore


you probaly have an old comnputer and your mp3 player could have water damage. When you plug it in does it say you have to format it if you do then you have to get a better version of your computer.

Sep 05, 2009 | Philips GoGear SA178 MP3 Player

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Gogear Vibe is ''frozen''


I just reset it, and it works great. Need to keep it updated.

Jun 12, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

How do i repair my Philips gogear when nothing works?


Have you tried opening the Philips Device Manager and clicking the "Repair" button - because that's exactly what the message is asking you to do.

Mar 21, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer

Won't completely turn on goes to gogear then it...


Run a Repair in the Philips Device Manager - it is available from Philips website if you have lost the installation CD.

Mar 14, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

MP3 keeps deleting everything


Here is something that might help from tha mp3 doctor which i have gotton, thogth I still need the deivce manger:

1) Make sure the usb charger is in the lock position before trying to charge.
2) Open Philips Device Manager and try repairing the device. [connect your GoGear to the computer, open Philips Device Manager (Start-->All Programs-->Philips), and click on the repair tab. Now, disconnect your GoGear from computer. Turn the GoGear off if it is not already. Press and hold the volume + key and connect the GoGear to the computer (while still pressing the volume +). A window will pop up saying a repair is being performed. now you can let go of the Volume + button. The repair will get your device working normally again. WARNING: the repair process will delete any music/other media file from your GoGear.]

3) after repair, perform a firmware upgrade ("Update" tab in Philips Device Mgr while GoGear is connected to computer - see Philips website for more details)

Worst case scenario - Even rechargeable batteries have a limited number of charging cycles. The battery for the SA178 is an LI-Polymer 300mAh 12-hr battery. Philips won't fix it for you, but you might want to find a local repair service.

-Tha Mp3 Doctor

Hope that helps and I just toke this from what I was told.

Jan 25, 2008 | Philips GoGear SA178 MP3 Player

1 Answer

Connect to pc .. can't fix it


The step that the reps probably forgot was that you have to power the GoGear off before re-connecting it to your PC for a proper repair.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

-Tha Mp3 Doctor

Jan 02, 2008 | Philips GoGear HDD1830 MP3 Player

2 Answers

Philips go gear 6gb not connected.


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Nov 25, 2007 | Philips GoGear HDD6330 MP3 Player

1 Answer

WMA doesn't detect my Philips GoGear HDD6330 MP3 Player


I have an HDD6330 and instead of using WMP, because it has so many issues, I use Rhapsody free player. It works great, syncs immediately with no issues. It also has easy file transferability.

Sep 12, 2007 | Philips GoGear HDD6330 MP3 Player

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