Question about Bosch Classixx WVF 2402 Front Load Washer/Dryer

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Bosch washing machine

My machine has stopped adding conditioner. Ive taken out the tray and cleaned everything but the conditioner just stays in the tray.

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  • Anonymous Nov 28, 2007

    My conditioner dispenser never worked since I bought my Bosch washing maching. I will try this.

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3 Answers

If you remove the wash/mach lid look on top of soap box. there should be an arm which moves back and forth which is connected to the timer.very possibly the arm has lifted loose of the soap box selector. replace it back into position.

Posted on Aug 20, 2007

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Hello,its the first time i am using this site, is there anyone can tell me how to post a question? thanks!

Posted on May 26, 2007

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The detergent dispenser is located above the detergent drawer. A water pipe is connected to it and water enterence and distribution to drawer's cells (following the programmed cycle)are done by a lever's movment (part of the dispenser). The lever movment is controlled by two solenoids that received their power from the timer. By openning upper machine's cover you will have an access to the dispenser. Dissconect the power cable from the machine before moving to next tests !!!! Look first that they are not any disconnected wires. Move manually dispenser's lever and see if water running to all cells (depend on your movment). In case it doesn't work properly remove the unit from the machine and try to clean it (I hope it will help, otherwise you should replace the unit). In case it works properly (manually) - you should test by a multi-tester solenoid's resistance. the one that doesn't have a resistance measurement should be replaced. Good luck !!

Posted on Jun 07, 2006

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1 Answer

Bosch washing machine - electronic timer goes down to 1 minute remaining and stays there. Washing liquid has been drained from drawer, however, fabric softener is still there. We have resorted to stopping...


Check if drain filter is clear and drain pump is working properly. Also remove soap conditioner tray and check if you have black residue inside the soap/conditioner dispenser. Sometimes this can prevent water from entering the conditioner tray.

Oct 24, 2013 | Bosch Washing Machines

1 Answer

It wont take the conditioner from the tray


It has happened to us. The problem is most likely the same. Over time there was a build up of a black substance that slowly clogged up the water flow that is used to wash out the conditioner tray. If you remove the tray completely you can probably see the clogged up holes at the top of the dispenser. Solution is to remove the top from the machine and dimantle and clean the powder/conditioner dispenser. Recommend to disconect power and water before doing this. Drawings are usually available on the bosch spares website if you need them. Good luck.

Oct 22, 2013 | Bosch Washing Machines

1 Answer

Conditioner staying in reservoir


Could be a black residue blocking the water from entering the conditioner tray. If this is the problem then you may need to partialy dismantle the machine to clean it. Worked for me.

Oct 07, 2013 | Bosch Washing Machines

1 Answer

The fabric conditioner is not taken up by the machine -it stays in the tray? I have cleaned the tray in side and outside. Done a service wash at a high temperature with biological washing powder.


The fabric conditioner is not taken up by the machine This video will show you how to keep your soap draw clear and how to service the parts
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Aug 11, 2011 | Miele Novotronic Premier 500 Front Load...

2 Answers

Washing machine will not draw fabric conditioner


The Solution: Top up the softener tray with extra water so that it is up to the 'max level' mark.

The softener tray works by a siphon action. Thus, the reason the tray does not empty is that not enough water is added by the machine during the softening cycle, so that the machine does not completely fill the softening tray; only when the softening tray is filled beyond the 'max' mark does the siphon action works. A partially filled tray will never empty - it's impossible due to the siphon.

The reason that not enough water is added to the tray during the softening action is that the water inlet of the machine is partial blocked (you can try to fix that) but it is simpler to just added more water to the conditioner tray.

Thus, the easiest way to ensure that the softener tray empties every time (after adding the softener to the softener tray of course) is to top up the softener tray with extra water, top it up to the 'max level' line (keep a bottle of water by the machine). That way, even if only a little water is added to the softener tray during the softening cycle by the machine it is enough to trigger the siphon action and the tray will empty!

Works for me every time, and no need to remove any parts - I used to take the tray out, clean it, scrub the outlet holes that fill the tray etc, but they used to gum up again quite quickly!

Hope that helps

Aug 23, 2009 | Bosch Washing Machines

1 Answer

Conditioner drawer not emptying


Do you use a thicker type of softener? When I had this problem with my washer I added water to the softener to thin it out, as it just seems like it leaves a build up that clogs repeatedly otherwise. hope that helps

Jun 19, 2009 | Bosch Classixx WFL 2066 Front Load Washer

2 Answers

My bosch classix washing machine is not dispensing the fabric conditioner properly. Often the fabric conditioner is left in the dispenser unused, just now it went in with the washing powder. It has...


The water going in to the dispenser is blocked by sludge.
Remove the dipenser tray.
Look up inside the tray hole, at the 'roof' of the tray hole, and there are four holes (square on my machine) where the water flows in - in the middle of the 'roof'. These will be blocked with sludge. Try to poke them clear with a nylon tie or plastic coated wire - should go in a few inches.
It worked for me.

Aug 06, 2008 | Washing Machines

3 Answers

Bosch Classixx 1000: Won't drain


The Solution: Top up the softener tray with extra water so that it is up to the 'max level' mark.

The softener tray works by a siphon action. Thus, the reason the tray does not empty is that not enough water is added by the machine during the softening cycle, so that the machine does not completely fill the softening tray; only when the softening tray is filled beyond the 'max' mark does the siphon action works. A partially filled tray will never empty - it's impossible due to the siphon.

The reason that not enough water is added to the tray during the softening action is that the water inlet of the machine is partial blocked (you can try to fix that) but it is simpler to just added more water to the conditioner tray.

Thus, the easiest way to ensure that the softener tray empties every time (after adding the softener to the softener tray of course) is to top up the softener tray with extra water, top it up to the 'max level' line (keep a bottle of water by the machine). That way, even if only a little water is added to the softener tray during the softening cycle by the machine it is enough to trigger the siphon action and the tray will empty!

Works for me every time, and no need to remove any parts - I used to take the tray out, clean it, scrub the outlet holes that fill the tray etc, but they used to gum up again quite quickly!

Hope that helps

May 26, 2008 | Bosch Classixx WFL 2066 Front Load Washer

1 Answer

Conditioner tray won't empty


i assume the detergent drawer is really clean especially the conditioner part.fault may be that the roof of the detergent box (the part the drawer goes into) is clogged. open drawer half-way at point conditioner should be taken and check if there is a spurt of water into the conditioner section. if not push a hairgrip or similiar into the holes in roof of box as you may have a blockage there.

Mar 28, 2007 | Electrolux EW1000i Front Load Washer

3 Answers

Conditioner is not used in the wash cycle


I had the same problem with my Bosch Classixx 1200 Express.
It was fixed today & I now know what to do in the future if it happens. The water gets into the soap/ conditioner dispenser drawer via 2 pipes. One points to the main detergent compartment and the other to the pre-wash and conditioner compartments. The pipes become clogged with a type of mould. This meant that in my machine the water was bypassing the conditioner. I had already removed the drawer and cleaned it up and cleaned the jets above with an old tootbrush but it hadn't solved the problem. The repair guy used a cable tie (one of those that is quite firm & will lock) and pushed it up inside the bigger jets. This loosened the black gunge. Then ran water thru from start of the basic cycles and all is now OK

Dec 12, 2006 | Bosch Classixx WFC 2465 Front Load Washer

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