Question about Bosch Classixx WVF 2402 Front Load Washer/Dryer

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Bosch washing machine

My machine has stopped adding conditioner. Ive taken out the tray and cleaned everything but the conditioner just stays in the tray.

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  • Anonymous Nov 28, 2007

    My conditioner dispenser never worked since I bought my Bosch washing maching. I will try this.



3 Answers

If you remove the wash/mach lid look on top of soap box. there should be an arm which moves back and forth which is connected to the timer.very possibly the arm has lifted loose of the soap box selector. replace it back into position.

Posted on Aug 20, 2007

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Hello,its the first time i am using this site, is there anyone can tell me how to post a question? thanks!

Posted on May 26, 2007

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The detergent dispenser is located above the detergent drawer. A water pipe is connected to it and water enterence and distribution to drawer's cells (following the programmed cycle)are done by a lever's movment (part of the dispenser). The lever movment is controlled by two solenoids that received their power from the timer. By openning upper machine's cover you will have an access to the dispenser. Dissconect the power cable from the machine before moving to next tests !!!! Look first that they are not any disconnected wires. Move manually dispenser's lever and see if water running to all cells (depend on your movment). In case it doesn't work properly remove the unit from the machine and try to clean it (I hope it will help, otherwise you should replace the unit). In case it works properly (manually) - you should test by a multi-tester solenoid's resistance. the one that doesn't have a resistance measurement should be replaced. Good luck !!

Posted on Jun 07, 2006

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1 Answer

The fabric conditioner is not taken up by the machine -it stays in the tray? I have cleaned the tray in side and outside. Done a service wash at a high temperature with biological washing powder.

The fabric conditioner is not taken up by the machine This video will show you how to keep your soap draw clear and how to service the parts
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Aug 11, 2011 | Miele Novotronic Premier 500 Front Load...

1 Answer

My washing machine is not accepting the fabric conditioner! ive cleaned the tray and checked for blockages and there doesnt seem to be anything stopping it from flowing.

Hi from retired Englishman in SW France,

Please do not take this the wrong way but although you have cleaned the tray I still suspect that it needs another clean,
paying particular attention to the sentences in BOLD ;-0)
The conditioner tray section will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Apr 26, 2011 | Washing Machines

1 Answer

The tray for conditioner blocked so always have residue conditioner left with water in it, leading to the right amount of conditioner unable to reach to it's optimum effect. I have tried to take out the...

Here are a few things to try in the order I would try them...

Very hot like boiling water....with white vinegar mix with it...

Hot water and CLR...

Goo Gone...


Of course make sure to run a wash cycle after cleaning to make sure everything is cleaned out before doing a regular load of wash..


Mar 13, 2011 | Siemens Washing Machines

2 Answers

Water staying in the conditioner tray. Machine works fine, washing powder goes into the machine, fabric conditioner not dispensing and water left in the tray at end of wash

You dont say which machine you have, but a lot of conditioner trays work by siphon action.

If at one end of the conditioner tray there is what looks like a closed off tube sticking up, this is the siphon. To remove it, it should just pull off. Check the tube is clean inside and out with no residues left from the conditioner. Also check the tube sticking up from the base of the conditioner tray - this should also be nice and clean, and should be clear of any obstructions. May be worth poking something like a cocktail stick down it just to make sure it's clear. Then push the closed off tube back on. The siphon action can be checked by pouring water into the conditroner tray - as the tray gets close to full the siphon action should kick in and then empy the tray.

Hope this is of some help.

Oct 17, 2009 | Washing Machines

2 Answers

Washing machine will not draw fabric conditioner

The Solution: Top up the softener tray with extra water so that it is up to the 'max level' mark.

The softener tray works by a siphon action. Thus, the reason the tray does not empty is that not enough water is added by the machine during the softening cycle, so that the machine does not completely fill the softening tray; only when the softening tray is filled beyond the 'max' mark does the siphon action works. A partially filled tray will never empty - it's impossible due to the siphon.

The reason that not enough water is added to the tray during the softening action is that the water inlet of the machine is partial blocked (you can try to fix that) but it is simpler to just added more water to the conditioner tray.

Thus, the easiest way to ensure that the softener tray empties every time (after adding the softener to the softener tray of course) is to top up the softener tray with extra water, top it up to the 'max level' line (keep a bottle of water by the machine). That way, even if only a little water is added to the softener tray during the softening cycle by the machine it is enough to trigger the siphon action and the tray will empty!

Works for me every time, and no need to remove any parts - I used to take the tray out, clean it, scrub the outlet holes that fill the tray etc, but they used to gum up again quite quickly!

Hope that helps

Aug 23, 2009 | Bosch Washing Machines

2 Answers

WD440 conditioner inlet /outlet appears blocked

the most common cause of this problem is a faulty design of the detergent tray, the conditioner works on a syphon system after you feel it up a little bit water is added to it to make the syphon action, either the little wholes above the soap tray are blocked or the soap tray may need cleaning

Dec 16, 2007 | Hotpoint Aquarius WD640 Front Load...

2 Answers

Machine stopped taking conditioner

Also, if the solution that you have above doesnt work, some model washers use a computer board to control the flow of water through the dispensers.  Not usually likely that they go bad, but they do.  If cleaning it like the first solution doesnt work, it may be a bad board, bad water control valve (the one that controls dispenser water), or bad timer.  Hope your first solution works for sure, usually does.

Oct 10, 2007 | Washing Machines

1 Answer


have you tried cleaning the spray holes above the soap tray? if they get blocked up the water jets sideways and not into the conditioner tray. if it is blocked badly the header unit may need replacing. i dont think you have a water valve problem as you say some water is getting through.

Jul 07, 2007 | Miele 300 Front Load Washer

1 Answer

Conditioner tray won't empty

i assume the detergent drawer is really clean especially the conditioner part.fault may be that the roof of the detergent box (the part the drawer goes into) is clogged. open drawer half-way at point conditioner should be taken and check if there is a spurt of water into the conditioner section. if not push a hairgrip or similiar into the holes in roof of box as you may have a blockage there.

Mar 28, 2007 | Electrolux EW1000i Front Load Washer

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