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CD-ROM, DVD, or other disc tray not opening
Locking device or software installed
First, verify no locking software installed that prevents the tray from opening. If you are unsure, reboot the computer and as it is booting up, eject the tray. If the tray can eject as it is booting, but stops working after loading your operating system, something is being loaded that is preventing the drive tray from opening. Programs used to burn CDs are a common culprit.
Bad eject button
If you are running Microsoft Windows, open My computer, right-click the disc drive icon and choose the option to eject. If this ejects your CD-ROM drive tray, the button on the disc drive is defective, and it is recommended that the drive be replaced.
No power to computer or disc drive
If you have recently installed a new optical drive or you have moved the computer, the power cable to the CD-ROM may have become loose or disconnected. Reseat the power cable to make sure this is not the problem.
CD stuck within drive
If you suspect that a CD may be stuck within the drive, the tray needs to be ejected manually. Look for the small manual eject hole that ( not the head phone jack) located on the front of the drive. Unwind a paper clip and place one end of the paper clip into the hole to eject the CD-ROM tray.
If CD-ROM tray opens part of the way, pull it gently to see if you can get it to open fully. If it cannot be opened any further, it is likely that the gears within the CD-ROM drive have become damaged or dislodged. But usually, a stuck CD is blocking the way.
Caution: If you are able to open the CD-ROM drive using a paper clip, we do not recommend continuing to do so. This is meant to be used as a temporary solution; the drive should be replaced.
What to do if CD or DVD stuck in drive?
Note: This document is for disc drives with a disc in the drive that prevents the tray from opening. See our CD-ROM, DVD, or other disc tray not opening document, if the tray is not opening at all or doesn't seem to be getting power.
If the CD or DVD is not set into the disc tray correctly, it could be sticking up above the surface of the tray, causing it to get stuck with then tray tries to open. In this case, it may be possible gently shake the computer and move the CD or DVD into the correct place in the tray, allowing the drive to open. However, use caution when doing this, as you do not want to shake the computer too much, or you could damage other components.
If this is a desktop computer, you can prevent damage to the computer by opening the computer and removing the disc drive in order to shake or rotate the drive. When the drive is out of the computer, you can manually release the tray by inserting a paperclip into the manual eject hole.
In the case of a laptop computer or a slot load disc drive, since the CD or DVD does not sit in a tray, it cannot be shaken in order to adjust the disc. If the disc is visible you may be able to move the disc a bit by hand, enough to allow the drive to eject the disc. Again, be careful in doing so, as you could damage the disc or drive in the process.
If you're still unable to get the disc out of the drive after following the above steps, it may be a damaged drive and should be replaced. If the disc in the drive is an important disc and you believe the drive is bad, the drive can be disassembled in order to remove the disc. In the case of a laptop or computer with a slot load disc drive, the computer needs to be serviced in order for the drive the be replaced and the disc to be removed.
1. Open the Computer window on your PC: Either double-click the Computer icon on the desktop, or open the Start menu and choose Computer.
2. Click the DVD drive icon: Clicking the icon selects that drive.
3. Right click on it and choose 'Eject' from the drop-down list.
Try the following only if the above steps didn't work or in times of urgency, such as when the computer is locked up (or turned off), you can manually eject a disc/cd by pushing a straightened paper clip into the tiny hole (the "beauty mark") on the front of the DVD drive.
Open the Computer folder in Start Menu, select the DVD Rom Icon, right click, select Eject. If a DVD or CD has exploded inside remove DVD Rom and open the DVD case. Sometimes if you open the front case door cover and access the DVD/CD drive door you will see a tiny hole to insert a open paper clip that will open the tray.
Open Computer in start menu, right click on the DVD/CD rom, Eject. If that fails,Turn off the machine, use a thin instrument to manually pry open the tray. OR remove the DVD/CD rom and disassemble the case. If the DVD or CD has exploded.
Could be that one of the gearing, or rubber band cable that holds the gearing flaps had become damaged when you plyed it open. In your case the CD-rom is done/damaged. I would reccommend you to buy a new cd-rom if you know how to replace it, or an external cd-rom.
From the problem you have stated,Since there is no pin hole that triggers the emergency latch, i would like to know if this problem just started occuring,if so, then i would advice you to change your power pack, because if the power pack is weak, it will not be able to supply the necessary voltage required to open the CD_ROM, better still if you can open your desktop and change the position of the power cord supplying the hard disc and CD ROM, that might allow you have access to the CD drive,but if this does not work,please take it to a technician to help you with it.
Have you tried the eject button from the tray? If all that you need is a tool to eject the tray without touching the tower, I suggest you to go to this link and download the Eject-CD freeware runtime file EjectCD.exe - approx 30kB. Alternative if your tray is locked and can not open with the above methods, you have to locate a small hole in the front panel of the tray and put into that hole something like a connector (for papers) or a strong wire in order to push the internal system to open.
In case of a problem or clarification, don't hesitate to post.
Thanks and regards Please kindly rate this solution Stelios direct FixYa link: http://www.fixya.com/users/technical114
this is easily fixed by removing the casing and bringing out the cd rom. but if dont want to do that, just eject it and then switch system off making sure tray is outside. then manually force the tray back inside. but if you remove the rom. find a broom-stick, there is a hole located on the surface of the rom. stick it in untill the tray comes out then force it back into the rom, this should fix ur problem
Your CD-ROM may still be functional. The tray may just be stuck, instead of broken. First let's remove the CD.
Get a large paperclip and bend the end out straight. Look for a tiny hole underneath the CDS tray. Push the end of the paperclip into it, and it should open the CD tray a little. Then pull it out the rest of the way and get your CD out. Then try pushing the eject button on the CD-ROM to get the tray to go back in. It may take several trys. If that does not work push the tray in, slowly. Then try the eject button again. I hope that works.
If it does not you can continue to use the CD of course (lots of CD-ROMs have paperclips hanging out of them. And I've seen the problem go away, occasionally, after continued opening and pushing back the tray.