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Vista/hp printer problem

I am trying to install an hp deskjet 3420 on a vista 32bit Dell. Nothing happens when I try to print. I then tried the deskjet 3500 driver as suggested by HP. Still doesn't work. What do I do?

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  • ianlyons Oct 18, 2008

    It is connected by USB.

  • ianlyons Oct 18, 2008

    It worked when I installed it as an LPT port and then changed it to a USB before plugging in the printer.

    Thank you,

    Ian.


  • Coss May 11, 2010

    How is it connected? USB or parallel?

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Because there are no exact drivers for that printer in Vista (it's on the edge of not being compatable) did you follow the steps they (HP) outline on how to "Spoof" the install?
They do say not to connect the printer until after everything is installed.
Here's the link to the download from HP
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&lang=en&product=75040
They do give specific instructions.

Now I argue with their recommendation of choosing an LPT port during set up. If you haven't done it they way they suggest, I would recommend doing it that way first and see what the results are. If you have, and it doesn't work, follow the same steps, but choose the Ne0 USB port in the steps.
I have fooled systems this way before. And that is one of the nice thing about HP drivers, they can be used for a number of different applications. (I've installed Sharp copiers using HP5 drivers).

Posted on Oct 18, 2008

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