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I had the same thing happen last week when I accidently locked myself out of my phone. The reset code is going to be the last 4 digits of your phone number. That is what the Alltel tech person told me to do, and it worked!!! It may or may not work for your phone depending on what service provider you have, but give it a try.
The V3 is deceiving because it has many different software versions. If you power the phone off, and then press and hold the * and # keys while pressing the power button, it should come up with a black screen with white letters telling you the bootloader version. I bet if you compare the two, the bootloader will be different.
There is the V3i, V3a, V3m, V3r, V3re, V3c etc.
I've heard of many of the new razors not being able to use MP3's as ring tones.
please rate as at least helpful as there is no FixYa solution for your problem.
Before you can assign a ringtone to a contact, you must first go to "settings" and then to "ring styles". Click on "Detail" and go down to "Ringer IDs". Make sure it says "On". After that, you should be able to assign a ringtone to a contact by editing the contact details. (Custom ringtones are at the bottom of the list instead of at the top.) Hope that helps.