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hi if you call o2 they will arrange the codes for you so it can be
unlocked they will charge you an unlock fee but as you have already
tried 3 times i would advise this as if you block the phone the phone
will be perm blocked and no one will be able to unblock it for you,
sorry i cant be futher help
This might work:
Switch off. Take your SIM card out. Make sure your phone battery is fully charged. Press* 3 sendat the same time and turn the phone on. Keep them pressed until the reset screen appears.
Give it time to reset.
Yes! I know, you need someone to press the ON button.