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Z2300 printer will not communicate with computer. Have uninstalled and reinstalled. Followed all troubleshooting for windows xp home edition.

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Hi bluejay, try updating your printer drivers this way:

Create a new folder on your desktop and name it newhpdrivers(substitute your manufacturer in new name). Un-intall printer and printer software completely. Go to manufacturers website and navigate to their drivers/downloads or support menu. Select your model, choose the relevant software and download to the new folder you created on your desktop(watch for the light yellow bar at the top of window viewing pane, click on this and choose – download file - . Power down your computer. Reconnect the printer to the computer and turn printer on. Power on pc. Windows will detect new hardware and ask if you have the manufacturers install cd or a location to check for install files. Direct the wizard to your new software, follow the rest of the setup instructions and your done.


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Posted on Oct 18, 2008

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You've encountered 1 of the many issues with Vista. The OS is so gargantuan that Microsoft had to ax many of the drivers that were included with XP.

http://www.lexmark.com/lexmark/sequentialem/home/0,6959,204816596_1019285789_0_en,00.html

Copy & paste the above URL into your web browser & that will take you right to the driver download page. Select the red highlighted "Driver Download" for the 1200 series printers. This will send you to the Operating System selection page. Once selected you'll see the red highlighted .exe file. Select "download now". You should see a pop-up asking you to save the file. I like to send downloads to the desktop to facilitate installation of the software. You can later drag & drop it into whatever folder you like.

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Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)Recommended resolution

Reasons for this error include a driver that is not present; a binary file that is corrupted; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.

Uninstall the driver, and then click Scan for hardware changes to reinstall or upgrade the driver.

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