Question about Dell 1700 Laser Printer

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Dell 1700 laser. refilled toner, getting gray background

After I refilled my dell 1700 toner, the printouts have a gray shade.
- I verified that the drum is always covered with a toner. Then I used soft napkins to clean the drum.
- Still getting the same gray background. I think the problem was in the waste hopper located in the drum unit.
- I disassembled the drum unit and removed all the waste toner and cleaned tha blade.
-Reinstall toner and drum: same problem.
- I am told that I have to reset the "drum chip". I tried the proposed solution "door open + cancel button + flashing lights, not good"
-Does someone has another proposition?
Thanks

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Check toner darkness settings using the setup utility.

Posted on Nov 03, 2008

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