Question about Canon PowerShot S500 IXUS 500 Digital Camera

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Purple band My camera has just started producing a purple band in the viewfinder. It shows on about 1/4 of the screen down from the top of the screen. If I hold the shutter button down momintarily it will shrink to about 1/6 of the screen. However the 1/16 purple line will appear in the picture. It happen if I do or do not use flash.

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  • snorby May 02, 2009

    I'm getting this purple hue aswell, having read this post i have emailed customer care, and contacted the Stoke on Trent office to ask if they can deal with it.



    I have also managed to break the cover on the memory card slot, so i have to hold it shut otherwise it wont switch on and off, does anybody know where i can get a replacement please?

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  • 4,738 Answers

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Posted on Oct 18, 2008

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