Question about Microsoft Windows XP Home Edition

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Startup - HP Assistant

Hey Joed911, I tried to go to msconfig/run/startup and the only "assistant" I could find was "trueassistant".

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Then go to Start > Control Panel > Add/Remove Programs. When it opens up, scroll down the list and check for HP Product Assistant. When you find it, click on the remove button.

Posted on Oct 18, 2008

  • JDTec
    JDTec Oct 18, 2008

    Try this before uninstalling the printer:

    using msconfig, click on the startup tab. uncheck HPWuSch2 and HP Digital Imaging Monitor. Restart the machine.

  • JDTec
    JDTec Oct 18, 2008

    Hp Document on how to fix problem:

    http://h10025.www1.hp.com/ewfrf/wc/docum...



    You may have to copy and paste the link into your browser.

    If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.

    Thanks, Joe

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Hi, I believe that the HP Product assistant software you had deleted when you formatted the hard drive... My question is did you follow the user guide manual. did you use or install a different operating system? My only suggestion is to click start click run type msconfig click ok ,click startup tab and uncheck the HP product assistant, and restart the computer. I hope this information will help you solve the problem.
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Go to the startup tab and untick the entry for the camera.
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Download the latest version of the software and try again .

Choose your model and OS, and download from here http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp

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(If u have vista them use the search box which appears when u click on start.)
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Hope this helps and please feel free to rate me

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You must have a HP Printer. HP Product Assistant is not a necessary program.
Go to Start > Run. Type msconfig in the run box. Click on the startup tab. See if there is an entry for HP Assistant. If there is un-check the box next to it. Click apply then OK. It will ask you to restart. Restart and see what happens.
Let me know.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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