Question about Microsoft Windows XP Home Edition

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Startup - HP Assistant

Hey Joed911, I tried to go to msconfig/run/startup and the only "assistant" I could find was "trueassistant".

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Then go to Start > Control Panel > Add/Remove Programs. When it opens up, scroll down the list and check for HP Product Assistant. When you find it, click on the remove button.

Posted on Oct 18, 2008

  • JDTec
    JDTec Oct 18, 2008

    Try this before uninstalling the printer:

    using msconfig, click on the startup tab. uncheck HPWuSch2 and HP Digital Imaging Monitor. Restart the machine.

  • JDTec
    JDTec Oct 18, 2008

    Hp Document on how to fix problem:

    http://h10025.www1.hp.com/ewfrf/wc/docum...



    You may have to copy and paste the link into your browser.

    If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.

    Thanks, Joe

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You must have a HP Printer. HP Product Assistant is not a necessary program.
Go to Start > Run. Type msconfig in the run box. Click on the startup tab. See if there is an entry for HP Assistant. If there is un-check the box next to it. Click apply then OK. It will ask you to restart. Restart and see what happens.
Let me know.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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