Question about Washing Machines

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Maytag Epic Z

I bought my Epic Z washer in April of this year. I told the salesman I lived on the second floor in a condo and needed something that was quiet and that would operate with no shaking on the second floor. A few months later, I have had a service dept out three times, as there is a horrible vibration in the washer and it 'walks' around my laundry room when it spins. The service men seem to be stumped, the applicance store has done nothing, Maytag says it's an unstable floor. So am I out $2000? This has been extremely frustrating.

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  • Auriel100 Oct 19, 2008

    Thanks, I will give it a try!

  • Anonymous Jan 28, 2009

    I have the same problem. My washer is on the top floor of my home and it vibrates a lot. The vibrations is noisy and shakes the entire up stairs. I have have it for about four months and now the belt has broken. I am curious to know whether the excessive vibration caused it the break so soon.

  • notthefloor Mar 11, 2009

    We have the same problem. Extreme vibration on the ramp up spin. We have fought this out with the retailer and now Maytag has said it is issuing a new installation kit for this machine. Apparently the washer/dryer have to be separated.
    Trust me, It is not your floor, it is not your fault. It is a defective washer. They also replaced the bellows.
    clothes are not clean, mold odor and shakes all over the place.I thought the dryer was going to come off the top of our stacked pair.
    don't give up and don't let them tell you it's your fault. It is not.
    and BTW, the vibration pads do not help this issue.

  • Mr Fedup Mar 16, 2009

    I have the same problem with excessive shaking and I just had the repairman here and he told me that the only fix was to put it on concrete! My floor is 3/4 inch tongue grooved plywood with 1/4 inch concrete board with tile on that. I have no concrete to put it on. I know I will never recommend a Maytag front load washer to anyone.



3 Answers

Do you if these gadgets work with pedestals. I bought the Maytag pedestals for both washer and dryer.

Posted on Oct 24, 2008

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It is not the washer/dryer. I have the Epic Z my laundry room which is concrete is the perfect solution. It does not jump like you suggest.....the problem is that most floors not in the basement are not built for laundry husband has been in the biz for 30+ years and he is adamant, to this day, all washers and dryers should be in the lower level on a concrete floor.

Posted on Jul 15, 2009

  • Lmhk Feb 19, 2013

    I have the EpicZ set, its on concrete and vibrates horrible. Dances all over the floor. We have done everything in our power to correct, even used door stops and supports to keep this washing machine in place. Nothing works. Very reputable appliance repair man told us to save our money and replace as these units are known for this and he could come out and work on it but it would most likely be cheaper for us to replace. He has worked on these many times and says they have a poor history! Don't waste your money, regarless where you will be putting it in your home, concrete or not,basement or not.


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Heres a product that might be helpful really had good results with this since inroducd a year ago, $ 30 bucks its worth a shot!!!!

Posted on Oct 19, 2008

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