Disk tray wont open

Maybe there's something broken inside xbox tray.

The main problem might be a big problem with the disk tray. There might be an faulty wire that has lost connection and if your disk wont event turn on, there might be a problem with the power supply that supplies the cd tray. If the disk opens and closes but doesnt read and wont say tray is in and keeps saying open tray, there might be a small fracture on some of the wires or there is something wrong with the motherboard of the xbox 360. The best way is to buy the warrenty now and send it to the xbox 360.

when the console is off for as long that it is plugged in just press the eject button it will open but the console with turn on because there is no option to open the tray with out the console not turning on

mine has the same problem.

1. turn your xbox sideways

2. press the open disk tray button

3. hit your xbox on the curve, above the disk tray

it works for me

I have had this happen about 3 times. The first time was when i figured out how to fix it. The 2nd and 3rd were temporary.(Just needed to be turned off for a moment) You need to shut the console off for atleast 15 minutes 10 at the lowest with everthing unplugged. I mean the hard drive, memory unit, and all cables, and adapters. Then after 10-15 minutes plug everything in and DON'T PRESS the BUTTONS ON THE XBOX OR THE CONTROLLERS. Press the button to open the tray and take out the game or dvd and put in a different one. If this doesn't work do it all over again and then put in a different game or dvd not the previous ones and turn on the console the same but then a soon as you get the disc in and closed in shut it off then open the tray and wait till you are at the main menu go into any program so you can't see it is reading and close the tray. If that doesn't work contact the xbox support line. Really hope this works for you.

Go to this microsoft website http://support.microsoft.com/kb/906935 and something goes wrong send me a message

press the button the it might go on if not take it back to the shop and say the disk tray wont open lol]

If you ever open the disk tray and then the power source is cut, the tray will try to ''autofix'' itself by making whatever state it was at the default position. This doesnt sound like whats going on for you, though.

If you can turn your 360 on and go to the main screen, try opening it with the ''open tray'' button on the bottom of the main screen.

If that fixes it, your problem is a faulty disk tray button.

If the tray still does that with the xbox main menu button, then its a mechanical thing with the tray.

Go to walmart and buy one of those air spray bottles (like an airsol can to clean dust out of PCs) and spray it into the 360 tray once it is opened. Aim the spray on the sides, what it sounds like is dust or something collected on the gears of the disc tray. If you have your 360 on carpet or a dusty surface this is probobly the problem.

Thats about the only thing you can do without opening the 360 up yourself (IF ITS STILL UNDER WARRANTY DONT OPEN IT) that will void the warranty. So if the airsol spray doesnt do it, then send it in to microsoft.

hope that solves it


-erk

push it in until it closes .i know it sounds crazy but it worked for my ps2. i dont know about xbox though.

Getting to the dashboard screen is a good thing but still cannot rule out a bad circuit board or power supply. All the symptoms point to a bad DVD drive but the opening/closing by itself do indicate a problem with the microprocessor. Can you turn the power on and off with the small button?? If not, would definitely suspect bad board.