Question about Whirlpool Gold White-on-White 21.9 cu. ft. Conquest Side-By-Side Refrigerator with Ice and Water GD2SHAXLQ Side by Side Refrigerator

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ED5PHEXRQ00 Ice Maker not working but water still is available at door

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  • noicemaker Oct 21, 2008

    I have the same problem, icemaker worked fine, filter light went on, then icemaker stopped working, i changed the filter and have water at the dispenser but it is not filling the ice maker. I pushed the filter reset button, no luck, then i unplugged for about a minnute and plugged it back in and it still doesn't work. how can i fix it? is ther esomething else i can reset?

    thanks in advance..

  • Anonymous Dec 08, 2008

    We had the same problem a year ago. We bought the fridge at Lowe's and bought the extended 3 year warranty. The tech came out and said the whole door had to be replaced, he couldn't replace just the broken component in the ice maker.


  • nmartin168 Jan 17, 2009

    Mine has this exact problem. There is ice in the tray but it is not being dumped in the bin. Please tell me this is something I can fix myself. I no longer have a warranty on this.

  • nmartin168 Jan 17, 2009

    I was wrong. My trays are not filling up with ice. I have checked the water line and it is fine. My water is dispensing fine. I have reset the water filter light and I have unplugged and plugged back in. We have had some power outages lately and my heat pump tripped so I had to find the reset button for it.

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  • 77 Answers

There could be a number of problems. Some ways to try to find the problem would be to check and see if there is ice in the icemaker which would mean there is probably something wrong with the mechanism that empties the trays. Or if there isnt any ice, there there is something wrong with the water dispensing system. If you can figure either of those things out it would help in figuring out how to fix it.

Posted on Oct 17, 2008

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Posted on Jan 02, 2017

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1 Answer

The freezer door is not sealing properly and seems to be off the track.


the spare seals are available,if the seals are not sealing,then may be its got worn out/ over stretched so it has to be replaced.

Before going to buy any parts directly.
Go through this troubleshooting help links.

-------------------------

This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

--------------
Refrigerator is not cooling properly?
http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
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http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html
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The ice maker not working: ---
http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

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These will help.

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IT DOESNT MEAN YOU GETTIN WATER IN THE WATER DISPENSER THAT THE VALVE IS OK.MOST FRIDGES ARE FITTED WITH TWO VALVES.CHECK THAT THE ICE MAKER VALVE IS WORKING IF THATS OK YOU MIGHT HAVE A PROBLEM INTERNAL ON THE ICE MAKER BEST YOU GET A TECHNICIAN TO CHECK THAT.GOOD LUCK.MOHAMED

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Sounds like a water valve problem to me. Force the ice maker to cycle. (turn it off and let it get cold for at least an hour then turn it back on). Test for voltage on the ice maker side of the valve. The valve is usually in the back near the floor. Just follow the water line. Another solution. switch the wires on the water valve. then try the water dispenser and see if it makes the ice maker fill up. See if when the ice maker cycles water comes out the door. If the ice maker causes water in the door , replace the valve, If door switch causes ice maker to fill up replace ice maker again.

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