Question about SanDisk Sansa e130 MP3 Player

3 Answers

Device I/O error cannot access the device message

One day I turned my mp3 player on and it displayed a message saying that i should delete 4MB of music for a system file. I promptly went to my pc and when i connected could not access the player using explorer or my computer or even dos prompt to view the files or delete them. The message seen in the subject box appeared on the screen everytime i tried to access the player. Is there a fix for this?

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3 Answers

Re: Device I/O error cannot access the device message

Well, bad news for me. I had the same problem and could not access the e130 from my computer at all so I never got to the Format fix. I called SanDisk and after spending 30 minutes with a tech trying different things, they decided to replace my e130 with a newer version. This sort of sucks 'cause I got the e130 b/c of the SD slot and the newer model - I can't remember which one, apparently does not have an SD slot. At least I'll have another mp3...

Posted on May 16, 2007

Re: Device I/O error cannot access the device message

The solution aforementioned is great, but trying to format the device still doesn't do it. The Devise is either read as unacessible, or the device needs to be inserted. Is there another way? Cheers (",)

Posted on Feb 08, 2007

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  • 175 Answers
Re: Device I/O error cannot access the device message

Got to my computer on your desktop and right click on it. Go to manage select disk management, select your player and then format it. Then reinstall software.

Posted on Jun 06, 2006

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If you plug your mp3 player into your computer, and it shows up in 'My Computer' - try to follow these steps.

1 Right click on your mp3 player in my computer. 
2 Click on Format...
3 From FIle system menu select FAT32
4 Tick the box that says Quick Format
5 Push Start
6 wait until this process completes. 
7 Safely eject the device.  (
8 Your mp3 player should now work. If it does not try to repeat the process except this time do not tick the box that says Quick Format.


Sep 01, 2009 | SanDisk Sansa m230 MP3 Player

2 Answers

Profiling requires 4mb free space

Found a small pinhole on the back of the device. In small lettering it says reset. Carefully insert a pin and light push when you feel it's hit a dead end. It resets the issue and you can resume using your device. Leave it up to a girl to find that and figure it out. lol

Sep 28, 2008 | RCA JET S2002 MP3 Player

1 Answer

Sansa clip says i must free 4mb then switches off

You should format the device using windows media player or the device itself..that should fix the problem you are having..remember formatting will delete all the date you have on the device..
I hope that helps
Please rate accordingly
Thank you

Sep 19, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Scan disk sansa c200 series locked with an error message

Download the Sansa Recovery Tool from the Sansa website.

Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
-Tha Mp3 Doctor

Apr 04, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Can not access device neither directly nor via PC

I have the same frigging problem with mine. What's the solution?

Mar 19, 2008 | SanDisk Sansa e140 MP3 Player

1 Answer

Problem with My SanDisk Sansa m230

try formatting your device then try to put mp3 files on it. check if it works. on your my computer right click you mp3 device ( it is usually a removable storage) then select format.

Feb 21, 2008 | SanDisk Sansa m230 MP3 Player

2 Answers

When I turn on my mp3 player it says 4MB needed for profiling.

it probably means 4mb to show the screen so delete somthing off it and try

Jan 05, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

Not enough room for music database please free 4 mb

The device needs at least 4MB of free space.

You need to keep deleting files until there is 4MB less than the total capacity of the device.

Its not syncing because the device is too full.

If removing the 4MB doesnt work. Try formatting the device thru My Computer>Device Name (m200)>Right Click and select FORMAT.

Best of Luck.

Please RATE my solution BELOW.

Nov 20, 2007 | SanDisk Sansa m200 SDMX3-512 MP3 Player

1 Answer

"Not enough space for Music DB. Please Free 4MB"

we had that problem and sandisk had us use a file when we plugged it in to our computer to reformat it but I don't remember how exactly how to do it, seems like we connected it and chose a file -sorry

Feb 22, 2007 | SanDisk Sansa m230 MP3 Player

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