Question about Kettler Kiddi-o Supreme Stroller Trike

1 Answer

Parental lock on trike is stuck in lock position. How do I fix this to free the steering?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 105 Answers

Kettler has a great customer service staff. Contact them for further assistance. I went to their website and all it shows is to push up on the parental lock in front of the childs steering wheel to unlock it. They did not show any FAQ's pages with any info on what to do if it gets stuck. Hope this helps.

KETTLER'S Parts and Service Staff are available for you Monday thru Friday from 9:00 a.m. to 4:30 p.m. EST at 866-804-0440. All requests can be submitted by phone, fax 757-563-9273 and e-mail at Model number of your product, your name, phone number or e-mail address is extremely important in order for our highly trained staff to process your order on time. Regular orders should be completed within 4-5 days of order entry and for specialty orders (parts required to be shipped from manufacturer in Germany) should be completed within 30 - 90 days. Our newly up-graded phone system is equipped to process messages in the order they were received. Please only submit your request once by either phone or fax or e-mail. KETTLER'S Residential Fitness Warranty Information is also available on our website. Each of our KETTLER Parts and Service Staff will provide you with accuracy, excellence and most important friendly professionalism. NOTE: Parts & Service requests are for US and CANADIAN customers only.

Good Luck! from Moms Just Know

Posted on Oct 26, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How can I fix slipping handle bars on kettler?

There should be a nut around the colum that comes up from the wheel and connects to the handlebars that is probably loose. If you can't get it yourself I have found that if you take it to a local bike shop they will fix these things usually for free or at a minimal charge usually less than five bucks. Take to a mom and pops type store you will get better service and like I said they will usually fix these things on the spot for free. hope this helps

Apr 05, 2010 | Kettler Kiddi-o Supreme Stroller Trike

1 Answer

I can't figure out how to open it up.

There is usually a red clip that you need to release first. Then, pull the parent handle and the child's tray apart until the stroller locks in the open position. I hope this helps!

Sep 23, 2009 | Graco Baby Gear

1 Answer

How do you open the graco duo glide stroller

You need to release the red clip that holds the stroller closed first. Look around for that. Then, pull the parent handle and one of the child trays apart until the stroller locks in the open position.

Sep 19, 2009 | Graco DuoGlider Stroller Safari Sun...

1 Answer

Hi, my bugaboo is now 16 months old and recently the round white buttons on the side that lock the seat into three different positions got stuck instide, so the seat is not locked in any position, which...

call bugaboo customer service (1-800-460-2922), give them your stroller's serial number, and they will mail you the replacement kit (the new round buttons) and instructions for free and very quickly - I had the same problem and was very satisfied with how it was resolved.

Apr 05, 2009 | Bugaboo Cameleon Jogger

1 Answer

The two white discs on the side of stroller are stuck in. When the seat is fixed into position they should snap out to lock the seat into position. Please help !!

we sent an email to bugaboo via their website and they posted us replacement buttons for ours and we were out of warranty. Not bad!

Aug 25, 2008 | Bugaboo Cameleon Jogger

3 Answers

Kettler Air Navigator Tricycle

My husband and I just put this trike together and had a similar problem - the front wheel always turned the pedals and we couldn't figure out how to stop this. The manual for the trike is awful and very hard to understand. After spending a LOT of time analyzing the pictures and doing all sorts of weird things to the pedals, I found a posting on a website that said they'd had the same problem, but had removed and re-attached the front wheel and the problem was suddenly fixed. Sounds too good to be true, right? Well, we noticed that in one of the manual's pictures that the air valve for the front tire was facing the other direction - we'd actually put the tire on backwards. I took the tire off, put it back on facing the other way, and suddenly it all works as it's supposed to.

The thing is, you actually don't have to "do" anything to change from free to fixed and keep the pedals stable. If my daughter pushes the pedals around, they move around, and if she keeps her feet steady on them, the wheel continues to go around while the pedals stay put. It truly is automatic, which the diagram in the manual does a terrible job of conveying.

Hope this helps someone. We like this trike, but the directions are beastly!

Aug 18, 2008 | Kettler Kiddi-o Supreme Stroller Trike

Not finding what you are looking for?
Kettler Kiddi-o Supreme Stroller Trike Logo

480 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kettler Baby Gear Experts

Jennifer Rock
Jennifer Rock

Level 2 Expert

105 Answers


Level 3 Expert

3018 Answers


Level 3 Expert

98694 Answers

Are you a Kettler Baby Gear Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides