debbie eschuk Posted on Jun 05, 2006

Cartridge error I keep getting " color cartridge inserted now is not intended for use in this printer". I have had the same cartridge in since i purchased the printer. I have checked it and it is not empty. I have also shut it down to see if it would reset and that doesn't work either. could you please help? Thanks

1 more comment
Anonymous Nov 28, 2007

My Dell 725 printer keeps reporting 'unsupported cartridge' in spite of replacing with new one - what is going on??

Graham
Anonymous Jun 13, 2008

I have the same problem I have the same problem
Anonymous Sep 16, 2008

I have the same problem with my Dell 810.

1 Answer

Anonymous

The only solution I found is to replace the cartridge - I did it and it works fine now. B4 this, I cleaned the cartridge connectors according to HP instructions, but the error message kept coming back, but once in a while, I could print!?! It's possible, since these cartridges need super-special care when handling, that either dust somehow disrupted recognition of cartridge or maybe during the initial install of the cartridge I accidently touched somewhere I shouldn't have!...

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