Question about HP Photosmart 7450 InkJet Printer

3 Answers

HP photosmart c7200 installation problem

NO help from HP, can you please help?
Just purchased above printer, during installation, fatal error MSI.dot4wrp stops the installation during step 3. The program then begins to delete the files it just installed.............I tried the installation from the CD, then from the website HP gave me.....................same results.
Thank you,
Earl
dietrichearl@yahoo.com

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  • 2 more comments 
  • cajunbubba Oct 17, 2008

    Ekse.............thanks for replying.



    Further description of the failure is:

    Module C:\Windows\system32|hpbmiapi.dll

    HRESULT-2147221164

    Error Code is 1603

    Fatal

  • cajunbubba Oct 17, 2008

    After the code 1603, the fatal error message comes up

  • cajunbubba Oct 17, 2008

    O/S is windows xp home.............

  • cajunbubba Oct 18, 2008

    Trying to install HP Photosmart C7200 software from the CD and also tried from the website.
    Equipment new........installation fails at step 3 of the process. My system is Wdws XP.
    Failure message is: Fatal Error MSI.dot4wrp, error code 1603. Firewall, etc. turned off.
    Please help.

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3 Answers

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  • Master
  • 538 Answers

Sounds to me as though your operating system has a corrupted file.

do a disk clean
defrag
then chkdsk on restart..

printer driver corruption can be more than the printer software.

Posted on Oct 18, 2008

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  • HP Master
  • 6,487 Answers

Can you please inform us also what operating system you're using on that computer so we can check if the printer is compatible with your computer, and also make sure that when you run the installation wizard you're log in as the administartor and also disable your security software like firewall and anti virus because sometimes they can cause this type of problem...

Posted on Oct 17, 2008

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  • HP Master
  • 13,433 Answers

Do you get a ERROR CODE?

Posted on Oct 17, 2008

  • Ekse Oct 17, 2008

    Try logging in as administrator or right click the setup file and select run as administrator.



    if the same error comes up:



    1st, make sure that ATL.DLL exists in the WINDOWS\SYSTEM32 directory,
    If the file is missing you can download it here

    http://www.dll-files.com/dllindex/dll-fi...

    and copy it to the folder (or follow setup instructions inside zip file)


    2nd, in the start menu select run and enter: "regsvr32 c:\windows\system32\atl.dll"



    try the setup again.

  • Ekse Oct 17, 2008

    please try my solution.

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