Question about JVC Cybercam GR-DX75 Mini DV Digital Camcorder

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Eroneous message to say remove lens cap when lens cap isn't attached.

I read a previous submission regarding the same problem that was sent in on 2nd May 2006 and responded to by `Silly girl` who advised that JVC has recognised that there is a problem and has agreed to repair the cameras free of charge but that it is restricted to certain models;18 mini DV recorders and 9 VHS. My particular camera is a GR-DX75AH and does not appear on the list although the GR-DX75SU does. I am not prepared to just blindly accept that cognisance is given to a problem that exists in 18 models of JVC MDV's but exactly the same problem is not accepted as a fault in my particular model because the model type ends in AH and not SU. I would really appreciate it if someone out there would be kind enough to give me a contact address for JVC, either UK or US (it was bought in the US)so that i can challenge the company directly.

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Re: eroneous message to say remove lens cap when lens cap...

Apparently this same problem exists on many different models. I have a JVC grd72u. I called JVC @ 800-252-5722. I selected the "Corrective Action Program" prompt from the automated attendent. I spoke to a customer service rep. They are aware of the problem and are fixing it for free, but only until 12/31/07. I suggest you call ASAP and get your name in the computer. If the problem is something besides the CCD sensor, they will call you with the estimate to repair.

Posted on Dec 28, 2007

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Re: eroneous message to say remove lens cap when lens cap...

Give this a try Good luck

Posted on Jul 25, 2006

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