Question about HP PSC 1315 All-In-One InkJet Printer

1 Answer

Deskjet f2180 not printing complete jobs/will not delete...

It started doing this before I added my apple airport express and continues to do so after I have the AEX set up.

I can send a test page to the printer, it starts and prints about 3/4 of the page and stops printing. No error message, no blinking lights, etc. If I try to print another job, like a .doc, it will send it to the spooler, it will show it, but it won't even start the job.

I have shut down, uninstalled, reinstalled, downloaded bonjour for HP and AEX.

Also, when I try to delete the printer from the printer folder, it says deleting but it never deletes it....

Any suggestions?

Posted by on

  • ksantoro Feb 10, 2009

    Mine is doing the same thing, did you ever find a solution?

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Had a similar problem with an HP 1400 series printer. Check the HP support site. This link and the diagnostic utility work great for me:
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&custom_solutionid=rd_c01367104&rule=25494&product=458978&docname=c01072463


Posted on Mar 18, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Deskjet F2180 not printing with Mac OS X 10.4.11


When you installed the new software did you delete your old print setup in the printer preferences as it may be conflicting with the new driver. I would delete all appropriate hp F2180 printers from the printer preferences and then install the print software again. When you do that does your printer show up? if it does not show up there could be a problem with the usb cable or the usb port on the back of your mac, swop it into another usb port, if it still does not show up, use a different usb cable. Hope this helps.

Jan 09, 2012 | Printers & Copiers

1 Answer

I have installed my printer but it is not printing anything


Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Hello.

If there are no jobs in the queue, be certain that your USB cable is snug.

If still a problem and there are jobs in the print queue, go to Printers and Faxes and delete your printer icon.

Disconnect the USB cable.

Restart your computer.

Reconnect the USB to your computer.

Your computer should see your printer. Install the printer driver.

If still a problem, let us know if any error messages and please provide more details.

Hope that helps.

Oct 24, 2009 | HP Deskjet F2180 All-In-One InkJet Printer

1 Answer

My Deskjet 5400 in stuck in delete mode and I cannot circumvent this. How do I delete the document completly so I can continue to use the printer?


Go to C:\Windows\System32\spool\PRINTERS on your PC and you will see two files listed for each of the outstanding print jobs. These will have the file extensions .SHD and .SPL

You need to delete both of these files then power off and power on your printer to be able to continue printing.

Sep 24, 2009 | HP Printers & Copiers

1 Answer

F380 connected to airport express - usb /cannot print


Look for the drivers for F300 series - you may need to download them from HP's site. They're generic, but they work - unless you're trying to print through Airport!

Oct 14, 2008 | HP DeskJet F380 All-In-One Printer

1 Answer

HP Deskjet F380 All-in-one Won't print


Solution:-
Step one: - Restart the computer
Click Start and click Shut Down.
Click Restart or select Restart from the menu.
Click OK.
After the computer restarts, double-click the Printer icon in the system tray located at the bottom, right of the computer. The print queue opens. If no documents appear in the print queue, the issue is resolved.
If the issue continues, proceed to the next step.
Step two: - Check the product cable
Disconnect the USB cable from the product and from the computer.
Wait 5 to 6 seconds.
Reconnect the USB cable to the product and computer.
After the product is connected to the computer, the product should start printing the jobs in the print queue.
If the issue continues, proceed to the next step.
Step three: - Determine whether the product is paused or offline
Click Start and click Printers and Faxes. The Printers and Faxes window appears.
In the Printers and Faxes window, right-click the product icon and click Open . The Printers folder opens.
On the menu bar, click Printer.
Make sure that the Pause Printing and Use Printer Offline options are not selected. If a check mark appears next to either option, click to remove it.
If the menu includes Use Printer Online , click that option.
If neither Pause Printing nor Use Printer Offline is selected, press Esc to leave the menu without making changes.
If the issue continues, proceed to the next step.
Step four: - Stop the print queue
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Double-click the appropriate product in the product list to open the print queue.
Click Start Jobs.
Step five: - Delete the print jobs
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Click a print job and click the Delete icon. Repeat the steps for all the jobs in the print queue.
Click Start Jobs.
Double-click the appropriate product in the product list to open the print queue.
When the print queue is empty, click Start Jobs.
Try the print job again.
If the issue continues, proceed to the next step.
Step six: - Remove and re-add the product to the printer list
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Select the appropriate product.
Click the red X to delete the product from the computer.
Disconnect the USB or Ethernet cable from the product.
Close all open windows and restart the computer.
After the computer is restarted, double-click Macintosh HD .
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Reconnect the USB or Ethernet cable to the product.
If the product is not automatically added, click Add.
Select the product to add and click the Add button. After a few seconds, the product appears in the printer list. Try the print job again.

Jul 15, 2008 | HP DeskJet F380 All-In-One Printer

1 Answer

HP Deskjet F380


Solution:-
Step one: - Restart the computer
Click Start and click Shut Down.
Click Restart or select Restart from the menu.
Click OK.
After the computer restarts, double-click the Printer icon in the system tray located at the bottom, right of the computer. The print queue opens. If no documents appear in the print queue, the issue is resolved.
If the issue continues, proceed to the next step.
Step two: - Check the product cable
Disconnect the USB cable from the product and from the computer.
Wait 5 to 6 seconds.
Reconnect the USB cable to the product and computer.
After the product is connected to the computer, the product should start printing the jobs in the print queue.
If the issue continues, proceed to the next step.
Step three: - Determine whether the product is paused or offline
Click Start and click Printers and Faxes. The Printers and Faxes window appears.
In the Printers and Faxes window, right-click the product icon and click Open . The Printers folder opens.
On the menu bar, click Printer.
Make sure that the Pause Printing and Use Printer Offline options are not selected. If a check mark appears next to either option, click to remove it.
If the menu includes Use Printer Online , click that option.
If neither Pause Printing nor Use Printer Offline is selected, press Esc to leave the menu without making changes.
If the issue continues, proceed to the next step.
Step four: - Stop the print queue
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Double-click the appropriate product in the product list to open the print queue.
Click Start Jobs.
Step five: - Delete the print jobs
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Click a print job and click the Delete icon. Repeat the steps for all the jobs in the print queue.
Click Start Jobs.
Double-click the appropriate product in the product list to open the print queue.
When the print queue is empty, click Start Jobs.
Try the print job again.
If the issue continues, proceed to the next step.
Step six: - Remove and re-add the product to the printer list
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Select the appropriate product.
Click the red X to delete the product from the computer.
Disconnect the USB or Ethernet cable from the product.
Close all open windows and restart the computer.
After the computer is restarted, double-click Macintosh HD .
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Reconnect the USB or Ethernet cable to the product.
If the product is not automatically added, click Add.
Select the product to add and click the Add button. After a few seconds, the product appears in the printer list. Try the print job again.

Jul 12, 2008 | HP DeskJet F380 All-In-One Printer

3 Answers

Deleting completed print jobs on deskjet 5550


right click and delete. If they don't disapear try deleteing the printer and then adding it back.

Jun 22, 2008 | HP DeskJet 5550 InkJet Printer

1 Answer

Deleting completed jobs


Try going to System Preferences (either in the Dock or from the Apple Menu)
Then Print&Fax
Then on the left side of the window is a list of all printers.
If you double-click on the printer, another window opens
Your old print jobs should appear here.
Choose Select All from the Edit menu (or Command-A)
There is a Delete button at the top left. Click it and the old print jobs should be erased.

Jun 07, 2008 | HP DeskJet 5550 InkJet Printer

Not finding what you are looking for?
HP PSC 1315 All-In-One InkJet Printer Logo

429 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96467 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...