None of the buttons work. I cant change songs or play it.

Try a hard reset by holding the middle button and the play pause button for 5 seconds ipod should then restart normally

Press the reset button, no songs will be erased

You could press the reset button. If this doesnt work then maybe return it to where you bought it from and ask if they know what to do. If they dont then ask for a refund. It shouldnt do this. I would take it back for a full refund!

Slide the hold/lock switch on and off and then hold down the "Menu" button and the center button for about 5 seconds. If this doesnt restart your iPod, try the same procedure, but instead, hold down the "Menu" button and the "Play/Pause" button for 5 seconds. This should reset your iPod.

Hope it works!

try to reset ipod

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
2. Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step.

You might have to hold the power button down for like 20-25 seconds and if that doesnt work what I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Hi,

this procedure normally works for me::

1. Before manually placing the iPod into Disk Mode you should verify
that it has a charge, if not you need to either charge iPod before
continuing or connect it to power. You can either connect it to a
high-powered USB port, or plug the iPod Power Adapter into an
electrical outlet and connect iPod to the power adapter.

2. Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)

3. Press and hold the Menu and Select buttons for at least 6 seconds
until the Apple logo appears.

4. When the Apple logo appears, release the Menu and Select buttons
and immediately press and hold the Select and the Play/Pause buttons
until the Disk Mode screen appears.

5. Disconnect iPod from the power adapter and connect it to your
computer; the screen on the iPod will change and say "Do not
disconnect"

If you are having difficulty putting an iPod model with a Click Wheel
into Disk Mode, set the iPod on a flat surface. Make sure that the
finger pressing the Select button is not touching the Click Wheel.
Also make sure that you are pressing the Play/Pause button toward the
outside of the Click Wheel and not near the center.

recovery mode. slide the hold switxh so that is is redish hold record keep holding record and plug into computer.

Try resetting your unit. Hold down the power button for 20 or more seconds; when you release the power button, the Sansa Connect will restart on its own. If it doesn't restart, you did not hold down the power button long enough -- try again. Hope this helps:) Jason

It seems like your E250R is experiencing a temporary system error due to a corrupted song, and needs to be reset. Try to "Soft Reset" your player, press and hold the "Menu" button until the LCD light and scroll wheel light turn off. Since the player was probably left on for more than 7 hours (as you indicated), you would need to re-charge the player before proceeding further. Charge it for at least 2-3 hours. Next, try to format the player to rid of any corruption then re-transfer the songs. If you have subscription songs, then I would suggest to delete the song you last played which caused the error. I hope this helps. There is another solution for the player, but for now this might actually resolve the issue. Let me know the results. :)