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Fax machine rings but no faxes come through - Office Equipment & Supplies

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Scroll through the menus, select AUTO ANSWER

Unplug power cord for 10 seconds.

Posted on Oct 18, 2008

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How to set the tax


First, to make sure it will work, your fax machine should be going directly to the phone jack, with the answering mach/phone (if any) going to the ext port in the back of the fax machine. That way, the fax machine can "eavesdrop" for any fax tones for every call. If you want to use the fax machine to work with an answering machine on the same line, make sure to set the answering machine to 2 rings lower than the fax machine. Let's say, you have the answering machine set to 4 rings, your fax machine then should have 6 rings. You can set the number of rings for your fax machine under "basic fax setup" of the "menu". Otherwise, you can set the fax machine to auto answer by pressing the auto answer button.

Apr 04, 2011 | Office Equipment & Supplies

1 Answer

How can I get the telephone on my Brother Fax T96 to work?


Step by step information at the link below.
Brother Fax T96
The F/T Mode is used to allow the fax machine and the telephones to share the same telephone line. When a call comes in, the fax machine and all extension telephones on that line will ring according to the number of rings you have set for the Ring Delay.
When the Ring Delay is completed, the fax machine will answer the call and determine if it is a fax call or a telephone (voice) call.
The fax machine can determine this by the signal it is receiving on the telephone line. If someone is sending a fax automatically , the sending fax machine will transmit a fax tone (a series of beeps every 3 seconds).
If your fax machine hears these tones, it will receive the fax.

If the fax machine does not hear any fax tones, it assumes it is a telephone (voice) call and will begin ringing the F/T ring tones (double ring) for the length of time you selected for the F/T Ring Time. These tones will only ring on the fax machine's handset (extension or external phones will not ring). At the end of the F/T ring time the fax machine will go into the receive mode in order to receive a manual fax.
(If the call was a voice call and was not answered, the caller will hear the fax receive tones also).
  • If you answer the call before the fax machine(during the ring delay period) and determine it is a fax, you can transfer the fax to the fax machine for receiving.

  • If you answer the call on an "extension" phone and hear a beep every 3 seconds (automatic fax) or silence (manual fax), press *51 or *91 for New Zealand (remote activation code) on the telephone keypad, wait to hear the fax machine turn on (chirping sounds) and then hang up.

  • If you answer on the handset of the fax machine and hear a beep every 3 seconds or silence, press the Fax Start or Start/Copy key on the control panel of the fax machine and then hang up the handset.

  • If you answer a call on an "extension" phone during the F/T Ring Time, you will hear the F/T ring tones.
    To release the call from the fax machine, press #51 or #91 for New Zealand (remote deactivation code) on the telephone keypad and you can speak to the calling party.

  • If you pick up the handset of the fax machine during the F/T ring time, you may talk to the calling party immediately.

Mar 28, 2011 | Office Equipment & Supplies

1 Answer

Our HP 2140 fax under distinctive ring setting DRPD was answering under our Master ring (double Ring) until yesterday it switched inside somehow where it now answers regular phone ring instead of...


Was the fax plugged into another telephone line? Maybe a power surge?

My solution would be to reconfigure the fax from scratch to learn the ring pattern.

From the Manual:

Step 1-Teach the HP Fax the ring pattern

The HP Fax will learn the ring pattern when you call it from another telephone or fax
machine.

1. Be ready to call the fax machine.
2. Press Menu repeatedly until BASIC FAX displays and press OK.
3. Use LEFT ARROW - RIGHT ARROW BUTTONS to scroll through the options until DRPD Mode displays and press OK.
Call this fax from another fax machine... Waiting Ring...
will display.
4. Call the HP Fax.

DRPD OK will display when the pattern has been learned and the HP Fax will return
to Ready mode.

Step 2-Set up distinctive ring (DRPD) answer mode

Once you have activated distinctive ring, it becomes one of the answering modes you
can select by pressing the Mode/Contrast button.

Press Mode/Contrast repeatedly until DRPD Mode appears in the display.

• In Ready mode, DRPD appears in the right hand corner of the display.
• Now, the HP Fax will manage calls and faxes as if it were set to AUTO mode
(AUTO mode on page 28)


TIP: Distinctive ring must be set up again if you reassign your fax number
or connect the machine to another telephone line. Once set up again (that
is, the fax machine has learned the ring pattern and the answering mode is
correctly set), you should test the fax machine by calling the fax number
and another number on the same line. The machine should respond
appropriately to a call placed to the fax number with fax tones, and to a
normal telephone call with the expected ring pattern.

Mar 04, 2011 | HEWLETT-PACKARD HP 2140 Fax

1 Answer

My hp 1040 will not pick up fax after the fifth ring answering machine picks after forth ring can't tell the between phone call or a fax used to before changed date on answering machine fax quite working


Set rings to answer
You can select the number of rings that will occur before the fax answers an incoming call. If you are using your machine as both a telephone and a fax machine, we suggest you set the ring count to at least 4 to give you time to answer.
TIP: HP 1050 Fax: The Toll Saver function for the Digital Message Center interacts with Rings to Answer. See Toll Saver on page 40. If you have the HP 1050 Fax and have Toll Saver turned on, set the Rings to Answer to 2.
1. Press Menu repeatedly until BASIC FAX displays and press Start/Enter.
Rings to Answer will display.
2. Press Start/Enter.
3. Enter the number of rings you want (2-7) and press Start/Enter.
The HP Fax rings the set number of times and then answers. It then produces a different sounding ring to alert you to which type of call is incoming.
• The additional ring may occur once for a fax call
• The additional ring occurs 5 times for a voice call. After the 5 additional rings, the answering machine will answer.

Dec 08, 2010 | HP 1040 Plain Paper Inkjet Fax

2 Answers

IT WILL RING BUT GOES TO ANSWERING MACHINE DOES NOT RECEIVE FAX


>first run fax test, press set up go to tools menu then select run fax test,all entries should be pass
>then check your connections, do you have one line or number for your fax and phone?or a separate line or another number for fax and another number for phone?
>let me assume you only have one number for fax and phone..
>check connections, this should be downstream connection, the fax machine using the black phone cord provided by hp should be connected directly to the phone jack using line 1 at the back of the fax and the answering machine or the telephone should be connected to ext 2 or line 2 at the back of the fax...there should be no other devices phone or answering machine connected directly to the phone jack.
>next set rings to answer on the fax machine higher than the answering machine...if your rings to answer on answering machine is 4 rings, set the fax to 6 rings...if it is a voice call the answering machine will pick it up at 4 rings then if it detects that it it a fax tone then it will transfer the call to fax.
>also check if auto answer is on in your fax
>you can check auto answer and rings to answer by pressing set up or menu button on your machine look for it in basic fax settings or advance settings
>also check if your voice prompt for your answering machine is not too short there should be like at least 5 seconds after cutting your message to allow the machine to transfer the call to the fax if it is a fax tone.

Sep 14, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

I am having problems receiving a fax.


Check the number of rings your fax machine is set to. Chances are, the answering machine is set up for 4 rings and the fax machine is set up for 6. If this is the case, change the number of rings on your fax machine to 2 or 3 rings to ensure an incoming fax will go directily to the fax machine. If the fax doesn't recognize the call as a fax, it will go through to the answering machine.

Jul 17, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

Need to change ring on fax to 3 rings. it is an hp office-jet 6110 all in one


  1. Press Menu .
  2. Press the right arrow (>) or the left arrow (<) until Advanced Fax Setup displays.
  3. Press Enter .
  4. Press the right arrow (>) or the left arrow (<) until Answer Ring Pattern displays.
  5. Press Enter
  6. Press the right arrow (>) or the left arrow (<) until the desired ring pattern displays.
    • Single rings – The fax machine answers after a single ring.
    • Double rings – The fax machine answers after a double ring.
    • Triple rings – The fax machine answers after a triple ring.
    • Double and triple – The fax machine answers after a double and triple ring.
    • All rings – The fax machine answers any ring. This is the default when not using Distinctive Ring.
  7. Press Enter .

May 09, 2008 | Office Equipment & Supplies

1 Answer

Brother Intellifax 1270


There is a help menu on this machine. To print this out, just press the help button. To change the fax/tel ring, 1st have in mind how you want your fax machine to work. Do you have an a TAD connected? Do you want the fax machine to take priority over tel calls? The fax machine seizes the line after the set number of rings, that means any other device connected to other phone outlets, will not answer after the fax has answered. Have this in mind when you set the ring time. The TAD will have it's own ring time too.

Feb 29, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

To recieve fax on brother


Press the 'RECEIVE MODE' button on the right side of the control panel, its next to the large 'FAX START' button. Here are your options :

Select Receive Mode
MANUAL
—You must answer all calls yourself. If you hear fax tones, press
Fax Start
to begin receiving the fax, then hang up. You can use this mode with
Distinctive Ringing. (See
Distinctive Ring
, page 8-1.)
FAX ONLY
—The fax machine automatically answers every call as a fax call. You
cannot receive a voice call, but you can dial out and make a voice call.
FAX/TEL
—The fax machine automatically answers every call. If the call is a fax, it
prints the fax. If the call is not a fax, it signals you with a double-ring (ring-ring),
different from the phone company ringing, to alert you to pick up the call. If you select
this setting, you’ll need to set the Ring Delay and F/T Ring Time features (on the
following pages). If you have extension phones on the same line as the fax machine,
set Ring Delay to 4. (See
For FAX/TEL Mode Only
, page 5-5.)
TAD:ANSWER MACH.
—This is the only setting in which you can use an external
answering machine. Your telephone answering device is connected to your fax
machine, and answers every call. Once the TAD answers, the fax machine listens for
fax tones. If it detects fax tones, it prints the fax.
The TAD setting works
only
with an external telephone answering device (TAD); it
does not work with telephone company Voice Mail. Ring Delay and F/T Ring Time
do
not
work in this setting.

Nov 27, 2007 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

Machine dials during phone calls


please check if the machine is set to correct answering mode i.e. TAD/FAX ?correct it if otherwise. in case it is ok please check whether the DRPD mode may not be switched off ,pls correct it.. HAPPY FAXING HEMANT GROVER

Aug 29, 2007 | HP 1040 Plain Paper Inkjet Fax

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