Question about Creative Labs Zen Digital Media Player

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Cannot shut down without resetting

When I reset the Zen shuts down. Then when I turn it back on, I get the creative labs screen then the ZEN screen........then nothing.....cannot shutdown once again. Help?

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Are you positive that your battery has enough juice in it? This happened to me as well, almost went bonkers only to find out that the battery is almost dry. Try popping the charger for half a day, or leave it in your USB for about a day and see if it helps. If it doesn't help, then you might want to try the Recovery Tool

http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

Posted on Oct 23, 2008

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