Printer feeds 1 and a half pages and jams every time.

Frances;
I'm not Lexmark certified; however, paper motion fails are generic in nature. Paper motion fail can be a bit difficult to diagnose at a distance...
* If it jams at every sheet then check to insure there is not a bit-o-paper stuck from a previous jam.
* If it has been an issue that has been increasingly getting worse than I'd replace the pick-up roller(s)
* Lexmark's support page for your printer is below. (You can also find a service prover too)
* Parts order for your printer is also below. You can determine at the support page if your comfortable replacing pick-up rollers in that model printer.
support lexmark com Service Parts
Note:
* Frequently people tear a jammed sheet when it comes out leaving pieces behind. BAD! When you get a torn sheet in your printer insure you retrieve all the pieces. Those left behind guarantee a jam on your next try.
* Paper jams not caused by debris in the path or worn pick-up roller(s) is beyond user maintenance.

You have to check the settings when sending a print job through

If you need further help, I’m available over the phone at https://www.6ya.com/expert/alex_22751bbefa74c3d0

Clean the feed rollers.

sounds like your fuser sensor or the fuser is bad

Replace the Fuser.

This causes the printable area on the page to be that much less (10 3/4 or 10 1/2 on an 11 inch page). The software thinks the paper is 11 inches long and keeps track, down to the micro inch, where it is on the paper. When it reaches the 10 1/2 inches, your printer calls the page done and ejects it. However, the software thinks there is still another 1/2 inch to print (usually the footer area). Now when you insert a new sheet of paper, the software finishes printing the rest of the page (normally a blank footer) and form feeds to the next sheet. To correct what the software thinks the paper size is, you need to run the Preferences application and change the default settings. Select the Printer button. In the next window, select the 'Change Defaults....' button. Change both the Document size and the Paper size to a height of 10.875 and click OK. Try a new document to see if the paper size is correct. You may need to go back and change the height a few times until it is correct (the height changes in .125 increments). Usually either 10.875 (for 1/4 inch forced top margin printers) or 10.75 ( for 1/2 inch forced top margin printers) will work.

You need the pick up rollers replaced. Call your service centre to replace pick rollers as these are feeding the pages crocked

I suggest you get a sheet of Card Stock (Heavy paper) and place it in the feed way. Then press the print button applying a slight amount of pressure on the Card Stock so it will feed throught the printer. The reason for this, in some cases I have been able to clear the paper track of debris that was deposited there over time. Worth a try. I have fixed a number of printers this way saving costly repairs. Bud

Hi,



. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2. Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3. Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4. Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5. Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6. Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7. Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

Hi! I have the same issue. The only solution I still use: select print from document with no paper in the hp's feeder. Let the printer go on "paper out" message, now put the paper into the feeder and press the print button on the printer. Success!