Question about HP OfficeJet 4315 All-In-One InkJet Printer

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Hewlett packard no cd to install

My HP 4315 wont print , so i want to unisntall and reinstall and i have no cd. I have a Windows XP computer.

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  • rickkendall Nov 25, 2008

    i need to reinstall my printer, but i do not have the cd

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  • 320 Answers

Hi,
Dont worry,, Please click on the below link or copy the URL and paste it in your web browser.. and select the operating system you are using and download the drivers..
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1138342&lc=en&cc=in&dlc=en&submit.y=0&submit.x=0&lang=en&cc=in
Before that you need to add the printer first.. click on the below link and follow the steps to add the printer..
http://kb.iu.edu/data/aksl.html

Thank you......

Posted on Oct 17, 2008

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Uninstall hp software and Reinstall the HP software again ..
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J6480 fatal error 2753 MSI.dot4wrp during full driver install. I tried uninstalling al related hp drivers, all the HP advice. Disabled firewall, services etc. Do you have a solution that works?


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Error Code: 2753 " Fatal Error or error MSI.dot4msi"


CAUSE:
Certain HP services (and associated DLL files) were somehow partially/improperly installed. (Possibly, from a previous failed install?)
The Windows services (files) were:
Pml Driver HPZ12 (C:\Windows\System32\HPZipm12.dll)
Net Driver HPZ12 (C:\Windows\System32\HPZinw12.dll)
The existence of these 2 files in the System32 directory was causing this error in my situation. Somehow, the installation script was not identifying that these files were already installed (or improperly installed) and failing to properly set them to be installed again.
SOLUTION:
Steps:
1) Check to make sure that the 2 Windows services above are not running (or not installed).
2) Rename/delete the 2 associated service DLL files (this will only be possible once the services are stopped)
3) Run the installation again.

.......................................................................
solution 2>

complete uninstall printer software from computer.
run uninstall L1 L2 L3 L4(if not an hp computer).
run same uninstall l1l2l3l4 from 7z..folder or hp folder from temp if availalbe.
then clean from add remove programs/program and features.
then clean from cleanup utility all hp pritner related entries.
then clean temp folder. clean recycle bin.
delete c:\program files\hp and hewlett packard folders (if not an hp computer). on hp computer delete digital imaging bin folders.
delete following folders from following locations-
C:\windows\System32\Spool\Printers and deleted entries inside it
C:\windows\System32\Spool\drivers\w32x86\*.* deleted entries inside it
C:\windows\twain_32.

cleanup from regsitry--
plz make back up for registry first.
>> hklm/system/current control set/control/print/environment/windowsNT(x86/64)/drivers + processors delete all pritner entries from there.
>> hklm/system/current control set/enum/usb/vid_000,vid_003 delete.
>> hklm/system/current control set/enum/usbprint delete pritner entries.
>> hklm/system/current control set/control/print/monitors/hp standard tcp/ip ports/ports.
>> hklm/system/current control set/control/print/monitors/standard tcp/ip ports/ports.
>> delete same ports from printers and faxes/pritners pritner properties ports
>> hklm/system/current control set/control/print/monitors/hpz..
>> hklm/system/current control set/control/print/providers/lan man settings.
>> hklm/SYSTEM/CURRENTCONTROLSET/CONTROL/PRINt/PRINTERS
>> hkey_Current_User\Software\Hewlett-Packard
>> hKey_Local_Machine\Software\Hewlett-Packard
>> HKEY_USERS\.DEFAULT\Software\Hewlett-Packard
>> hkey_current_user\software\hewlett packard delete if not hp computer.
>> hkey_curent_configuration/system/current control set/control/print/pritners.
then go to msconfig
make it selective startup disable all microsoft services except hp services. hide all microsoft services. disable all startup tab apply restart.
after restart install cue version 12 officejet pro 8500 or 6500.
then run msiexec.exe /unregister then msiexec.exe /regserver cmd commands.
then install software from downloaded version of original pritner install only basic drivers first and imaging devices only and use solution center 12. cue 12.
issue resolved.

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Then open my computer> C:drive> Program files> and delete the HP Folder only (not Hewlett Packard)
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Good Luck

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