Question about SKYPE / VOIP to PSTN (RJ11) Phone USB Adapter (POTHVOIPUSB3)

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Skype 'no credit' messages

I hope that someone can help please.

Have recently paid full year's subscription Unlimited Europe Wide and yet cannot now use Skype as keep getting message saying 'no credit' The old subsription of pay as you go has obviously run out and I thought that the new subscription would automatically kick in straight away. Have contacted Skype but not heard back and really need to use it.

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  • chris grams
    chris grams May 11, 2010

    it can take 24 hours to kick in. you will need to have received the text message code for it to work of course.
    chris


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Can you call from skype from your computer ?

can you call me on skype "merva23" and i will try to help you

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Posted on Aug 17, 2009

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You can't call anyone. u have to buy skype credit? and i can't do it...


Skype to skype calls and video calls is free. But if you want to call mobiles and landlines you need to get Skype credits or subscription. There is One month free unlimited word subscription that you can try if you have a valid payment method.

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After logging in to your Skype account with a PC.
Under Account > Subscriptions > Calling Subscriptions > Settings > Click on Cancel Subscription.
Also under Account > Billing and Payments > Make sure Auto Recharge is not enabled.

https://support.skype.com/en/faq/FA297/how-do-i-request-a-refund?intcmp=SN-Mods (also link to request refund on credit)

Hope it work

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How do i cancel credit charges to my skype account


After logging in to your Skype account with a PC.
Under Account > Subscriptions > Calling Subscriptions > Settings > Click on Cancel Subscription.
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Jul 15, 2014 | SKYPE Computers & Internet

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Ge skype phone


This sounds like a problem with your actual Skype account and not your physical phone. You can use Skype normally, but "Skype Out" (calling land lines) costs money, and the system doesn't seem to think you have any credit on your account.

Try this:
1) Check your configuration on the phone and double check the Skype account username is the one you have credit on.

2) Login to Skype on a computer with the same account. Call someone's land line and confirm a call can connect.

If you can't connect to a land line there (but your Skype account shows you have credit), contact Skype support - there's something wrong on their end that they will have to fix.
If you can connect just fine, try clearing and resetting the user account settings on the phone. If it still doesn't work, try connecting it to a different network (go to Starbucks and use their wifi or something).

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When I try to call someone, it says not enough skype credits, I thought it was free?


@annoyedjo

Skype is indeed free if you're calling someone who also have Skype installed on their system. You could also call any 1-800 or 1-877 Toll-free numbers. The error message that you're encountering - "not enough skype credits" means you're trying to call somebody on a landline or a cellular phone, and this require Skype credits which you can find more info here.

Cheers.

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International calling is not free. The Skype(tm) credit is how you purchase calling time for interational calls.

Oct 04, 2009 | Skype IM

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I subscribed for a new account: three months unlimited calls worldwide. I noticed that when I inserted the number of my credit card for the new account, you have also renewed my previous account- pay as...


Hi and wecome to fixya.com

I suspect that the 3 month unlimited calls worldwide is only valid for new customers.

You will have to contact skype directly to get them solve the problem.

all I can suggest without being related to skype in anyway is to cancel your account or cancel the charge on your credit card. Then possibly use another credit card or for example your wifes details instead so that they don't revert back to your old account.

Thanks and good luck
Ekse




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