Question about Motorola Mobility Q9m Smartphone

2 Answers

Motorola Q9m frozen how can I get my contacts

I have a Motorola Q9m, the start screen is frozen. I am now replacing this phone, how can I get into my contacts from the Motorola Q9m ?

Posted by on

  • Anonymous Feb 01, 2009

    Get another phone it will never be fixed and you'll get a repalcment q and it wil quit working. burn it

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 18 Answers

I can't tell you how many times this phone has frozen, and unless you've been using a sync program, you're out of luck.

You can do a hard reset, which resets the phone to factory settings by removing the battery to shut down, then put the battery back in. Hold down the middle key on the silver directional pad while powering on. It takes 5-10 seconds but you will see the "Master Reset" option on your screen, follow the directions.

This happened all the time until I went to the Motorola site and did full phone update ( http://direct.motorola.com/hellomoto/Motosupport/source/SoftwareUpdateSelect.asp?country=USA&language=ENS ) Now my Q9m which used to freeze 1-2 times per month hasn't frozen in 6 months - good luck!

Posted on Aug 21, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My moto Q9H always freeze when keypad is lock. i can't unlock the keypad and try to replace battery. how can i fix this problem. I already try to click master reset....but the problem still going on. please give me a solution. thank you very much.

Posted on Oct 11, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Help with my phone


Jason

what model? Moto Q9m doesn't have wifi.

Mark
Motorola Support

Aug 29, 2014 | Motorola Mobility Q9m Smartphone

2 Answers

Trying to unlock a motorola q9m


you can get the unlock code for your Motorola model mobile, through this site http://www.wickedunlock.com/motorola-q9m/rs11wp9/
It has the best instructions and easy methods for unlocking mobile phones........

Sep 13, 2010 | Motorola Mobility Q9m Smartphone

1 Answer

My motoq 9h is not booting up and the phone is stuck on windows mobile screen


Take out the battery for 2 minutes, then put it back in.

You are going to need to do a Master Reset which resets the phone to factory settings. This will erase all data entered into the phone, your contacts, calendar, etc., but will leave the SD card intact.

Hold down the center button of the navigational pad, and power button at the same time which will trigger the master reset. Follow the directions on the screen.

Once you've performed the master reset, goto the Motorola site to do a full update to your phone. This, in my experience, will eliminate the freezing problems associated with the Motorola Q9M, Q9c, Q9h, etc.

Good Luck!

Aug 02, 2009 | Motorola Mobility Q9m Smartphone

1 Answer

Screen freezing on my moto q9h


You'll have to remove the battery. I had this similar problem with my Moto q9c. I ended up replacing the battery and haven't had the problem since.

Mar 24, 2009 | Motorola Mobility Q9m Smartphone

2 Answers

Motorola q9c smartphone is frozen on windows mobile screen. this happed when i updgraded and had a new phone activated. is there any way to unfreeze the phone. have tried teh soft reset with battery with...


master reset the phone by hold the center key and the power, then follow onscreen instructions, let it sit on the windows mobile screen, before you master reset try turning the phone off, and taking out the memory card, then turn back on, if same thing happens....do the master reset

Dec 29, 2008 | Motorola Mobility Q9m Smartphone

1 Answer

Frozen screen


sounds like liquid damage

you can try to clean it internally, or wipe the charging port with a toothbrush and denatured alcohol.

Good luck!

Dec 22, 2008 | Motorola Mobility Q9m Smartphone

1 Answer

Motorola q9m shuts down


maybe a phone issue but you can always try to reset the phone to see if that helps, ( power phone off, hold center button, power phone on keep holding center button until master reset screen comes on) , or most carriers like verizon and alltel i know have an update you can download and install from motorola.com ( click on support and then software downloads) may ask for purchase date cust put in a recent date and download is free. both reset and update will erase alll info off phone so back up first before you do them

Sep 02, 2008 | Motorola Mobility Q9m Smartphone

2 Answers

Reset


well for the reset to work the phone has to fully charged or atleast 75% charged. 1. pull battery out. 2. press and hold center navigation button. 3. put battery back in. 4. press and hold power key( red end key) until keyboard or screen lights up then let go of power key. 5. continue to press center key until a black screen with green lettering comes up that says master reset.

May 26, 2008 | Motorola Mobility Q9m Smartphone

Not finding what you are looking for?
Motorola Mobility Q9m Smartphone Logo

434 people viewed this question

Ask a Question

Usually answered in minutes!

Top Motorola Mobility Computers & Internet Experts

Motorola Mobility
Motorola Mobility

Level 3 Expert

1623 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

AJMAL KHAN

Level 2 Expert

382 Answers

Are you a Motorola Mobility Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...