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go iin option under ringers cheak to see whats its on before voise mail picks up 1 3 6 10 ? isnt it in the optimns menu or if u have seprate unit for voise mail cheak setting on that beofre it grabbs the call does that help
Configuration/Sets/BBB/LineAccess/LineAssignment: Assign the Line XXX to BBB as Appear and Ring or Ring Only (on intercom key)
Now the line rings on both sets
Administration/Capabilities/Sets/ AAA & BBB: -Change AAA\'s Forward No Answer Ring count to 4 rings -Change BBB\'s Forward No Answer Ring count to 3 rings -Obviously make sure the Forward No Answer is pointing to the DN of the voice mail system on both sets -Make sure Forward Busy is set to Non on both sets
Because the ring count is shorter on BBB all calls will dump in the mailbox of BBB
A "mailbox not set up" message is coming from your telephone line voice mail system, and not from your telephone answeringmachine. What this means is that the voice mail on the phone line is picking up before the answering machine has a chance, and since the mailbox hasn't been set up it can't take any messages. So there are two things you'll need to do.
First, you'll need to set up your voice mail. You may need to contact your telephone service provider for setup instructions since not all systems are the same, but here's how it usually works. From your home phone, call your own number so you reach your voice mail. You should get the message that your mailbox hasn't been set up, and will be prompted for an access code to get to the setup menu. The access code is usually the last four digits of your phone number, and you'll be prompted to change it to something else as part of the setup. Through the setup main menu you can record your greeting and set up other options like the ring count before the voice mail answers. Set it for a number larger than the setting on your telephone answering machine. (I have my answering machine set to 4 rings, and voicemail set to 6.)
Step two is to verify the ring setting on your answering machine. Four rings is a common default setting, but it's adjustable on the phone. Most newer phones have menus that you access from the handset to set change settings, while older models have a switch on the base unit.
Once the mailbox is set up and you have your answering machine set to pick up first, everything will work as you want.
This happens when the number of rings to answer of the provider voicemail is less than the number of rings to answer that the answer machine is set for. For example: if your provider voicemail rings to answer is set for 3 rings and the answer machine is set for 4 rings then the voicemail answers before the 4th ring, therefore the answer machine will never get a message. I would call the service provider's customer service number and request they increase the rings to answer above the number of rings to answer that the answer machine is set for. If you don't want voicemail to answer any calls(when your line is busy or when the answer machine is turned off) ask your service provider to disable voicemail.
Go to the base unit.
scroll to the answering machine option.
Under there is a setting for your security key.
you can read what's there, or change it to your own two digit code.
when you call in, during the message, enter that two digit code and it'll go into messages. There's a "toll saver" mode so that the machine answers after two rings instead of 4, so that if you call and it rings 3 times, you know there's no new messages.
You are asking about changing you voice mail and phone system settings. Your phone can work on several different Panasonic phone systems and you could have different voice mail systems as well.
The phone KX-T7633 has only a user guide that covers the basic features of the phone itself. You need a programming and installation manual for your phone system AND your voice mail. They are not the same part and have different manuals.
So, your first step is to find out the model number of your phone system and voice mail system.