Question about Symantec WinFax Pro for PC

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WinFax Pro 10.0--Problems on Computer Startup

Experts--I have installed WinFax Pro 10.0 on my desktop running XP with SP3. Everything seemed to go great on installation. However, every time I restart my PC the WinFax Screen comes up and asks me to enter my CSID, fax #, and phone #, and tries to take me back through setup until I cancel out of it. How can I stop this from happening?

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  • Anonymous Nov 04, 2008

    Same problem. Help!! Thanks in advance for any help

  • gsrem Apr 02, 2009

    have installed WinFax Pro 10.0 on my desktop running XP with SP2. the installation finished good' but every time I restart PC the WinFax Screen comes up and asks me to enter my CSID, fax #, and phone #, until finish the installaton. on the next restart WINFAX Screen comes up etc. How can I stop this from happening? Thanks for urgent help, Simon.

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Posted on Nov 24, 2008

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2 Answers

I just reinstalled winfax pro 10, it is not in the all programs, but it is in the computer. I am running Windows XP Home edition 5.1.2600 SP3. what do i do?


Go to the program files folder where WinFax is installed, either in Symantec\WinFax or WinFax. Find the file WTNSETUP.EXE.
Run this and go through the setup. It should create the necessary shortcuts and program menu items for you once completed. http://www.getfaxing.com/winfax

Dec 09, 2009 | Symantec WinFax Pro for PC

11 Answers

Winfax 10 won't retain auto receive setting


If Fax does not retain settings , regardless if you save correctingly settings both from menu on the machine, and from software, that measn that the machine has a faulty eeprom that keeps resetting and does not preserve stored settings.

Mar 11, 2009 | Symantec WinFax Pro 10.02 for PC

1 Answer

WinFax Pro 10.0 tries to re-install itself every time I start.


remove the Configuration Wizard from your Startup folder.

WinFax Tools has many fixes for WinFax that are automated.
http://www.getfaxing.com/cgi-bin/ib315/ikonboard.cgi?act=ST;f=17;t=412

Nov 25, 2008 | Symantec WinFax Pro for PC

1 Answer

Windows Updates will not download...


Version 10.04 will not fix the problem with Windows Updates, and 10.04 will only update from a 10.03 version. Its not recommended unless you're using Fax Sharing and Windows XP.

Its possible you've overwrote some important system files in the process of copying files, but WinFax itself would not cause the problem.

Feb 07, 2008 | Symantec WinFax Pro for PC

3 Answers

Winfax 10.03 Instalation


Try installing winfax from safe mode. I was having the same problem and this worked for me. However, when you install from safe mode, you will get error messages staing that the printer driver can not be installed. Do not worry about this, as you can install the printer drivers manually. Now, when you do the install, halfway thru, you will need to restart your computer. If you restart and the install does not finish by itself, go to program files, look for the winfax folder, open it and you will see another winfax folder. Open that, and first click the file INSPRINT.exe. This will manually install the print drivers. Second, click WNTSETUP, this will continue the install process.

Dec 13, 2007 | Symantec WinFax Pro for PC

3 Answers

Winfax pro problem


This is a solution that was suggested for an earlier edition of the Winfax Pro, but there is no reason why it shouldn?t work on this one as well: 1. Close Winfax and any other program that has anything to do with it, delete all the temp files that yo don?t need. 2. Run Scandisk and fix any problems that may come up. 3. Run delfix.exe which is located in the winfax folder in the status files. 4. Run delfix-rebuild and delfix-optimize and check if the problem is solved. If the problem reoccurs there is another possibility- to change the name of the WinFax\data folder and create a new one which you will transfer the address book file, status files etc. from the old folder. Note that there might be some information that wouldn?t go through.

Feb 22, 2006 | Symantec WinFax Pro for PC

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