Question about Dell Latitude D620 Notebook

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Dell Latitude D620 Laptop Screen Resoltuion Stuck at 800 x 600

Somehow the screen resolution is 'stuck' at 800 x 600. I go into the Control Panel -> Display -> Settings and change the resolution slider to 1280 x 800, hit Apply, but when the laptop reboots the screen resolution is back to 800 x 600. How do you get the change to 'stick'?

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  • rhowe493 Oct 17, 2008

    Okay....for us novices....where would one find the video drivers at the Dell website?

  • rhowe493 Oct 17, 2008

    Okay, I managed to find the solution, but it doesn't make complete sense why this worked, but anyway:

    I went to Display Properties --> Settings --> Advanced --> General --> and changed "After I change display settings" to Apply the new display settings without restarting....

    Once I did this, the changes stuck, even after a re-start.

    Thanks!


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Hi,

Initially, pls check if the Display Drivers are installed by having a look inside Device Manager. There should not be any yellow or red marks particularly on VGA Controller or Display. Additionally, pls check the laptop's Display Properties (Control Panel) and verify in the Settings tab, Advanced button, that the monitor selected is an LCD/TFT.

Hope that this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.


Posted on Oct 17, 2008

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You must install the video driver of your laptop. if you have a devic driver on the cd for your laptop, that would help..


Posted on Oct 17, 2008

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  • Dell Master
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That usually means that you have to reinstall the video drivers.

Posted on Oct 17, 2008

  • Ginko
    Ginko Oct 17, 2008

    There are two versions of video adapter for the Dell D620, it mounts either an NVidia or an Intel video adapter.

    Download drivers from here.

    If you do not know what video adapter you have, then download both, if the driver is wrong, it will just stay as it is now.

    If no driver works, then the Video adapter is faulty, on a Dell D620 that means that you have to replace the mainboard, but that is an unlikely event.

    Reinstall video driver, that should fix the problem, try both.


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