Question about Canon imageRUNNER 1023iF Black and White Copier

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Imagerunner 1023if scans blank

Scans are always blank from installation

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  • Josh Lloyd May 11, 2010

    Do you have a document feeder or are you scanning from the platen glass?

    Are you scanning with the send option or with iR toolbox? USB or Network connected?

  • Carlos Perez
    Carlos Perez May 11, 2010

    this never happened to me in a 1023 but in asimilar did. first you gotta find out if it's onl;y scans or only prints. try printing out a report. if it prints out blank then the problem is either on the drum unit or the scanner unit.

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  • 92 Answers

Are you puting the paper with the image face down,

Posted on Oct 21, 2009

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Cannon ir 1023 will not scan in windows 7 64bit


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Try using different software for scanning. e.g. Photoshop Select the right scanner, for Canon you usually see WIA. Then import image and select Canon. New window will pop-out and you can start scanning. Be sure to press the SCAN button of the machine before scanning.

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Adjust volume canon imagerunner 1023iF


Press "Additional Functions" button. <common settings> should be displayed, if not press the "+" or "-" button until common settings is displayed. Press "ok". Press "+" or "-" button until "Audible Tones" is displayed. Press "ok". Walk through this submenu to locate the fax volume. Press "ok". Adjust as needed. Press ok. Press stop to exit settings mode.

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