Question about Creative Labs ZEN V Plus MP3 Player

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Screen doesn't work on my Zen V plus

Suddenly the screen on my Zen V plus 4G doesn't work anymore. When I trun on the player the music still plays and I can control the volume. About a week before the screen stopped working I noticed a vertical line that ran from top to bottm on the screen. I have tried to reset it and it doesn't work. It has never been dropped or wet. Please help, I've only had it for two years.

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  • Ziir Nov 15, 2008

    I've had this exact same problem but i left mine unused for a period of time, about a month or two, and when i came back the screen doesn't work. This first time i tried to turn it on, the buttons flashed on and off then just kind of dimmed out. I assumed that the battery was just depleted so i charged it overnight and it works, i can hear music, i just can't see anything. The screen is totally black.

  • megan2010 Jan 13, 2009

    same this as both of you

  • MossTech Jan 14, 2009

    Screen completely out to lunch now. All audio OK but can not navigate. Sync with Media Player Works OK.

  • Anonymous Feb 19, 2009

    i know wat you mean mine did the same except i noticed it took like a week for it to go completely black it just got darker and darker everyday until it just stopped working

  • Anonymous Feb 25, 2009

    Same here I have had two of the players so far (replaced on warranty after the screen did this the first time.....) and both have done the same thing. It got a slightly orange tinge and slowly got darkr unti it eventually died. Both happened after about a year.



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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: My Creative ZEN.... Suddenly turned off and won't respond....

I had the same problem. Icontacted creative labs and they told me to reset it using the reset button. (small hole you need to use an electronic pencil to get to it) and then it worked.

Posted on Feb 22, 2008

  • 148 Answers

SOURCE: Zen V Plus 4G

This button / rubber piece u can get it from ur nearest service center. u tell me ur location i will send to your nearest service centre

Posted on Feb 24, 2008

  • 2 Answers

SOURCE: Creative Zen V Plus volume control unresponsive

someone probably put a password in the volume control thingy
to change just go to settins and then where it says volume
if you cant go in it might be somone changed the password

Posted on Aug 14, 2008

  • 2 Answers

SOURCE: zen v plus has black screen

HOLLLYYYY CRRRRAAAAPPP i found out how to fix it!!!! now, to be alittle more civilized, i pried off the plate covering the button interface thingy, then i took off the plate that covers the screen. now, with the actually screen exposed (was a plastic screen... protector) you very gently pull on the exposed screen.okay, there will be sticky foam thing that were keeping the screen from moving or whatever, and that will come loose, nothing has broken. i dont know any technical terms, but there is a filmy thing connecting the screen to the circuits and all such stuff. also, there is brown tape covering that to make sure it stays in place i guess. mine had come a little loose, so i messed with it for a while, made sure it was all connected, and put some more tape to make sure it stayed in place. now it works again!!! i hope it works for you good people of the internet. maybe i have stumbled upon the answer to the greeeeeeaaaaaaat queeeeesstiiiooonnn. post some kind of response if this works for you i hope it has helped.

Posted on Nov 04, 2008

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