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Acer crystal eye webcam is always "busy"

I know I havent done anything to change settings, all i used was the Live cam applcation in the windows folder. now not only has that application lost its icon and my webcam, but nothing else will let it run as its always "Busy"

to check if its working i restarted and straight away clicked on the tool in the start menu to take pictures with it and it was working fine, then i closed it and tryed to make it work on msn and it was ok. then i tryed to go into a video call and it didnt work, and the person i was calling cam box thing had coding in it, but then it worked fine

i tryed to see if it worked on any other applications like skype and livecam, but it kept saying it was busy

ive tryed moving my pictures, deleteing any videos made with it, but its still not working ><

help please!

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  • sushii Oct 18, 2008

    I managed to fix it ^^6 i just stopped any programme like skype msn ect connecting to it straight away, and shut down for a few hours, its ok now. thankyou for your help though, if it happens again and doesnt fix ill keep in mind what you said ^^



    xx

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Sounds like you are infected wit ardamax keylogger, it takes control of you webcam as there is no way to disable this feature when it is installed for some reason, this is a side affect of the software

Posted on Feb 04, 2013

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Try uninstalling the Acer Crystal Eye Webcam Application first... After that uninstall the webcam driver... Then reboot the computer... Reinstall the software(Acer Crystal Eye Webcam)... I think it will automatically install the webcam driver. See if the webcam work... Make Sure U have the Acer Crystal Eye Webcam installer packagebefore u uninstall the software! If that still didn't work please provide more info(Laptop model, Operating System).

Posted on Oct 18, 2008

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