Question about Samsung Pleomax Zirex UHD-8G USB Hard Drive

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PLEOMAX 5GB Thumbdrive

My computer no longer will recognize my thumbdrive. How can I get it to work or retrieve the files from it. Thanks.

Sean

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  • fadester15 Oct 17, 2008

    Thanks, I have already tried all the above solutions.



    Sean

  • bobdidit Apr 21, 2009

    I have the same problem with the Pleomax 5 GB hard drive. The green light does not turn on when connected to the USB port of any computer. I have learned that there is a problem with the electronics on the main board, and have contacted Samsung Pleomax to see if they will fix it to that I can retrieve my files, but they have not responded yet.

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Do you see a message on your system tray when it is plugged in? If you don't see any message, it means that the drive is not being detected. You can't retrieve any data or files on the thumb drive if it is not detected. Things you can try to isolate the problem:

1. Try a different USB port on your computer. Check if your thumb drive will be detected.

2. Try a different USB device like mouse on your USB port. If it is detected, it means that the problem is the thumb drive. If not, it means that the USB port is not working or is disabled.

3. Try the thumb drive on a different computer.

Hope this helps. ;-)

Posted on Oct 17, 2008

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