Question about Samsung Pleomax Zirex UHD-8G USB Hard Drive
My computer no longer will recognize my thumbdrive. How can I get it to work or retrieve the files from it. Thanks.
Do you see a message on your system tray when it is plugged in? If you don't see any message, it means that the drive is not being detected. You can't retrieve any data or files on the thumb drive if it is not detected. Things you can try to isolate the problem:
1. Try a different USB port on your computer. Check if your thumb drive will be detected.
2. Try a different USB device like mouse on your USB port. If it is detected, it means that the problem is the thumb drive. If not, it means that the USB port is not working or is disabled.
3. Try the thumb drive on a different computer.
Hope this helps. ;-)
Posted on Oct 17, 2008
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Jan 10, 2015 | Hard Drives
if you are referring to a usb drive
click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X
you will need to update/reinstall drivers
right click to reinstall drivers
if you can see your usb drive but its not working
ports (com&lpt) right click update driver if this fails to fix the problem
check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts
if you need more help with post a reply
hope it helps
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