Question about Sony Cyber-Shot DSC-S40 Digital Camera

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Blank lcd screen when camera is on

When i turn on my camera, i see a bright white screen, the lens still opens, i can still take pictures and view on computer, but NOTHING is on my screen. i tried playing with buttons over and over, i hear beeps, like its going through all the menus, but i still cant see anyything, from what i can tell everything else seems to be working. help!

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  • kingofskeet Nov 09, 2007

    i have a digimax 503. the camera works, but it display's a white screen & the pics looks crazy. they have a star around the pics. can u help me to fix it or tell me what i can do to fix it?

  • Catherine Turner Nov 24, 2007

    When I click the OK button I simply see a black screen - no image. The camera was working just fine. I've tried removing the card and changing the batteries but I still can't get an image and if I take a picture I get nothing.

  • clout Nov 25, 2007

    on my A85 The Power-on splash screen once in a great while will come on upon power-up. Otherwise, the camera still works great but can't use LCD for Viewfinder, only view pics on PC. The Panorama Mode works AND is the only way to see things on the LCD viewfinder, all other modes work but you can't use the viewfinder to see what's going on you have to pull the CF card and look at the results on a PC. I can go into Panorama mode then hit Menu and set up the camera, but 99 times out of 100 the camera powers up with no LCD display except in Panorama mode. I've tried cooling the camera and blowing it out with a can of air, different CF cards and batteries, it's pure roll of the dice getting the camera to power up with the display working.

  • davidprk Nov 26, 2007

    Recently, this problem developed in my camera too... and after a day I checked once again its working fine... Is this a problem with this camera ?

  • hpgirl Dec 07, 2007

    we have taken lots of pictures up until now. When it is turned on, the screen remains white, everything else seems to be working fine. We turned it off once, and then it worked again. Now it just has the white screen. We have taken out the battery, and tried again. No luck!

  • Anonymous Dec 10, 2007

    when powering up the screen you see colored lines on a white screen then a pure ahite screen. can not access the display or the menu.

  • Anonymous Dec 11, 2007

    when I turn my camera on there is a white screen how do i fix it?

  • crummett Dec 13, 2007

    Same problem- Nikon Coolpix 5000 was working fine this afternoon, but now all I get is a white screen when powered on. Hooked it up to a TV via the AV connection and that works fine, so not a problem with the imaging sensor. Taking the batteries out for a while has no effect. Any other way to reset a Coolpix 5000? Looks like an intermittent problem (I hate those!) with the display. Time for a new camera! Woot!

  • marilena Dec 29, 2007

    After the camera has been off for a while the LCD screen will say Cybershot, then access but then the screen goes white. I can still take pictures and download to computer but cannot view pictures while still in camera nor see any menu options although I do hear beeps as if the camera is going thru the options. Also sometimes the screen will have grey vertical lines along the left side of the LCD. Sometimes 1 and sometimes up to 6 or 7.

  • Anonymous Jan 02, 2008

    fujifilm s9500.my Lcd is blank. i can hear beeps.no opeeration possible.what can i do?
    i changed the batteries. but same problem persisted

  • pablotee Jan 05, 2008

    I received this camera as a Christmas gift in December 2005, and within a few months the LCD screen would not come on when I powered up the camera. I contacted Sony and they had me send the camera to one of their service centers. I received the camera back in about 10 days and at first it worked fine, but within about 30 days the screen went blank again. Unfortunately my life was pretty hectic at the time (80 hour work weeks) and I never contacted Sony again or sent the camera back for repair, so now I am SOL. Does anyone have any special troubleshooting tips for me or has anyone had experience with replacing the screen on this camera? I would send it back for repair, but Sony wants to charge me $169.00 just to look at it!

  • bild Jan 07, 2008

    Tried taking out the batteries for 4 hours, then tried again. Problem persisted.

  • Raj N Mar 18, 2008

    I have same problem. Though the camera works, the LCD is broken, Can take pictures by connecting to TV. The original LCD on SONY MAVICA CD400 was manufactured by Casio, bought LCD and Cold cathode from Hongkong.
    The new LCD is manufacured by Sharp. Though I see both Chips on the display PCB, I do not know how original Casio Chip can drive the Sharp LCD.
    I believe SONY ordered both vendors for the LCD and it assembly plant programmed the on board Chips. You can see a grey adaptor near the bottom. How to change is the question. I see white screen with New Sharp LCD.

  • lisamatthews Jul 25, 2008

    all i see is a bright white screen when turning on my nikon coolpix. i tried taking out the battery and i waited a full day ... no luck. it is still able to take pictures, but there is no display. Please help!

  • Christine Bassett
    Christine Bassett Aug 17, 2008

    turn camera on but lcd screen is blank. Have reset to default settings on all settings. Usually only use auto. Has not cured problem.

  • anthonyjo979 Apr 07, 2009

    when i switch my camera on it's just white screen cant take any picture when i do tray to take a picture i only get few lines going across the screen i can only see what pictures i had taken before & the menu

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31 Answers

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If the LCD is all white when this occurs it is the LCD that is at fault. Verify this by shooting a couple photos, if the photos look good when viewed on a computer, the CCD is not at fault. The LCD module has had problems with the harness that connects it rubbing againts the metal frame of the camera and causing similar problems. Hope this helps you. Joe Weibel customelectronics.org

Posted on Feb 16, 2007

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    Joseph Weibel Mar 08, 2007

    It's a shame that someone would offer you thier time and expertise at no cost to you just to have you give them a "poor" rating. You are a prime example of why the generosity of individuals contributing to this site tends to fade over time.

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A failed CCD will not affect the display of text and icons on your LCD screen. The CCD is the image sensor inside the camera, the LCD is the screen you see on the back. If the CCD has failed you will still see text and icons from the cameras menu system normally, but recorded images will be messed up. It is most likely that the CCD has not failed and in fact the LCD has either come disconnected inside the camera or has been damaged.

Posted on Feb 24, 2007

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As I understand, the flex connector to the LCD screen is rubbing against a support rib on the inside of the camera and causing it to short. This is a design flaw of the camera. For a quick temp fix, GENTLY press on the lower right corner of the LCD screen. For a more permanent solution, you have to pop open the camera and do somthing about that support rib. Here's some more info: http://www.pechorin.com/m/2006/07/01/Sony_DSCS40_Screen_Problems-266192.html

Posted on Aug 11, 2006

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Same problem with an HP R817, not fixed by tapping / banging it etc.

Figuring I had nothing to lose I removed the back of the camera to get to the LCD, which is a simple job on the R817 - seven obvious screws.

Once open, prod / squeeze the ribbon connector and LCD frame where it enters the LCD, that'll be your most likely problem area. I padded mine with a small strip of plastic and now have a working camera again.

Posted on Jan 21, 2008

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  • monalisa3006 Sep 24, 2010

    If you indeed have the white/blank LCD problem, save your money and try this first:
    1. Hold camera firmly in left hand.
    2. Smartly rap front of camera with knuckles of right hand on the "Cyber-shot" logo.

    Think of the thousands of Shutter-Bugs this is going to help especially from otherwise paying for unnecessary repair bills.

  • tish5 Jul 02, 2011

    this was like so kool :D
    i was about to throw my cybershot DSC-S40. tried your trick and lo n behold the screen came back!! (the cam worked fine like i could see pics on my l notebk but nothing on the screen) thank u thank u so very much.

  • Elaine Manning Jun 16, 2013

    I LOVE YOU!! I just got a "broken" camera in the mail ... and I did what you said. Hold it in left hand and rap front of camera with knuckles. IT WORKED!!! Amazinging. You saved my camera! :)

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I had the same problem but now it's fixed!!! Removing the batteries did not help. I simply tapped the screen with my fingers and all of a sudden the LCD screen is working again. Before it was all whited out when I turned the camera on. Lucky - but I was just about to throw the camera out!! Hope you read this and it helps!

Posted on Jul 27, 2006

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I have Fuji FinePix 2650 Digital camera with same problem. I can almost guarantee this is not a firmware problem. I went mountain biking a few months ago and take pictures. I take out camera and turn on. I get lines then white screen. I banged on camera and fixed it. Later a few weeks ago I turn it on and white screen. i beat this thing and get bad menu selection screen for a moment then white again. It takes pictures well and talk to computer no problem but no LCD picture. I thinking it is loose connection for LCD. Send it for repair or if you seek adventure try to fix it yourself!

Posted on Nov 30, 2006

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Your CCD is most likely defective and needs to be replaced. Many are covered under a huge CCD recall, dont know if yours is or not, try contacting Olympus.

Posted on Dec 22, 2006

  • Thomas Drayton Dec 22, 2006

    Oops I think this is under the Canon A75 section? If so it is definately covered under warranty with Canon for a free repair.

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I have a Olympus SP 350 digital camera. I have an issue with my screen.. When I turn my camera on, it shows a blank white screen.. What does that mean??? The only thing it has on the screen is HQ 3264x2448 [xD] 106 with a little square box beside the 106. That's it... Can anyone assist me??

Posted on Jul 13, 2010

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Thank you so much. I went on another site and they told me to knock or rap the LCD. Of course I have no clue what an LCD ribbon is, so I kept smaking it everywhere. Finally when I used this advice and pressed the lower right corner of the screen it worked! No more white screen! I was all scared I'd have to buy a new camera. Thank you! What would people do without the internet??

Posted on Jan 03, 2010

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I also pressed on lower right corner of display and that worked.... The lcd came back to life....Thanx for the advice folks......

Posted on Nov 22, 2009

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I tried rapping sharply on the display, and the image returned! But the monitor no longer rotates orientation when the display is twisted, like it's supposed to. Still, got an image, eh!

Posted on Dec 17, 2007

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Destroy the camera...

is a solution, right?

Posted on Dec 01, 2007

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This sounds like a defective Sony CCD issue. If so, Sony will fix your Minolta camera for free (with free shipping) regardless of warranty. You need to do this before March 31, 2008 so get going! See this link:
http://esupport.sony.com/US/perl/news-item.pl?template_id=1&news_id=131#
The Dimage models that Sony is accepting for the recall repair are:
Dimage 7HI, 7I, A1, Xi, F300, XT, X20, S414.

Posted on Nov 17, 2007

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Is their a redcall for any of the olympus cameras? (the ccd issue)

Posted on Jul 21, 2007

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Are you seeing you pictures you took when you download them. If you do it you don't have the sensor problem you just have a broken LCD

Posted on Mar 10, 2007

Hey sillygirl, you are by far the single most awesome person in the face of the planet "partially defunct digi-cam". The majority of my sunday was spent cleaning and trying to repair my "once presumably thought as broken" digi-cam, gave up and went online for troubleshooting tips. Could not locate one site that could offer tips or advice to reanimate my device. Came across your one comment and BLADOW!!! Left the battery out of it's cuby hole for about a minute and voila, it's resurrected. Thank you. And let me take you out for dinner sometime... it's the least a bashful guy like myself can do. AYE!!!

Posted on Mar 05, 2007

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If you pressed the screen button the lcd wont turn on even when you turn it on, mightsound stupid but it might be it

Posted on Feb 17, 2007

  • will hoffert Feb 17, 2007

    if you pressed the screenbutton, the cameras lcd wont turn on and might just be it

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Tapping the screen worked for me. But the white screen came again. Can anybody suggest a solution for this problem.

Posted on Feb 16, 2007

Pressing the screen in the lower right corner worked for me, I had the same problem, THANKS!!!

Posted on Feb 02, 2007

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Not the CCD, it can still take pictures as stated in symptoms, looks like a bad LCD driver board.

Posted on Jan 11, 2007

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I have same probs with my finepix a2600, i have found the cause that is some of the fine copper wire inside the ribon cable are broken, you can't realy see it unless using magifying glass. there is no way to fix it by resetting it. you have to get the lcd replaced. yours could be same problem or just loose connection.

Posted on Dec 28, 2006

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I'm having the same problem with my Vivicam 3615. I tried resetting it but that didn't help either. Also tried adjusting the white balance and that didn't work. Forgive me if I'm being ignorant but what is the CCD? Not too camera savvy here.

Posted on Dec 23, 2006

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Tried the solution on the blank screen. Reset the camera then removed the batteries for 10 minutes ,tried twice nothing worked could you please help me with this problem. Thanks

Posted on Dec 13, 2006

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I have exactly the same problem as bevprpl. I tried the suggestion of removing batteries for a few minutes, in fact I waited 10min then put new batteries in, but no change. As stated before the camera works perfectly in all other respects, but of course you have to go to the computer to find out if it is still working. And how will I know when the batteries are low? One additional point: by pressing the "Display" button the screen goes from white to black. My Fuji A345 was bought in July 2005.

Posted on Nov 14, 2006

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I too am experiencing this issue. I tried removing the battery and even letting the battery run down, however that didn't change or improve the problem. I also attempted to go to the vivtar website for help and was unsuccessful. They have an "ebox" chat help, but everytime we attempted to open it we were redirected to the same page were were one and there weren't any white papers in the technical support. I have a feeling that we might just be out of luck on this one! I'm sorry that I couldn't supply any more help. I just wanted to let you know that there are other experiencing this issue. To feed my own curiosity, did your issue begin with an odd black blob on the screen? That is how ours occured, we used it, put it away in it's case, came back a few weeks later, and there was the blob. The next time we turned it on the screen was white. It still takes fantastic pictures, but the joy of having a digital camera is to view/delete directly on the camera.

Posted on Aug 28, 2006

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Try here http://www.sonystyle.com/is-bin/INTERSHOP.enfinity/eCS/Store/en/-/USD/SY_BrowseCatalog-Start?CategoryName=hid_legalnotice

Posted on Aug 14, 2006

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I have an HP photosmart r725. The company said to take out the memory card and battery for about 15 seconds, and if you look by the battery, there should be a tiny hole-poke a paperclip, or something in the hole. This is the reset button. Put the battery and memory card back in. Ours comes and goes still, but it's a start.

Posted on Jan 21, 2008

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Your lcd connector has been get looser or some carbon comes on the lcd flap/connector

Posted on Mar 05, 2007

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Okay, me again:some corrections:the lens doesn't come out. it stays collapsed.i left the battery out for a night.nothing happened. i also left out the memory card too- no change.

Posted on Jun 24, 2006

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Have you tried reseting the camera? remove batteries and replace after several minutes, if there's no other way, or in addition. Post back, let us know how it turned out.

Posted on Jun 04, 2006

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